Patient Care Coordinator

Position Overview:

We are seeking a dynamic and sales driven representative with a passion for health and wellness to join The Whole List Doc (TWLD) team. This role offers a unique opportunity to be part of a proven and respected health practice that has empowered individuals across the globe in managing chronic diseases and improving long-term well-being.

As a Patient Care Coordinator, you'll be the first point of contact for patients—whether in person or virtual. Your role is essential in guiding patients through the decision-making process and helping them understand how TWLD’s programs can meet their health needs. This position is both patient-facing and sales-focused, offering a unique blend of care and strategy.

You’ll work closely with a dedicated and tenured team of health experts, with significant earning potential for the right candidate.

Key Responsibilities:

• Patient Onboarding: Welcome and guide patients through their health journeys, serving as a trusted resource for information and next steps.
• Conduct Triage Calls to qualify potential clients based on their health needs and readiness for the Transform System.
• Lead Closing Calls, confidently presenting the program’s benefits and closing sales with high integrity.
• Collaboration: Work alongside physicians, nutritionists, and coaches to provide seamless, personalized care.
• Maintain an in-depth understanding of The Whole List Doc system, including interactive online training, at-home testing, personalized health solutions, and long-term wellness strategies.
• Build and foster relationships with clients to ensure trust and satisfaction throughout their journey.
• Sales Process Management: Utilize proven sales models and tools to deliver exceptional patient experiences and outcomes.
• Patient Relationships: Foster long-term trust and satisfaction by supporting patients throughout their journey to wellness.

Ideal Candidate Attributes:

1. Emotional Intelligence:

• Ability to build rapport and establish trust with clients.
• Understand and empathize with the health challenges potential clients face, offering solutions that resonate on a personal level.

2. Problem Solver with Curiosity:

• Driven to ask the right questions, listen actively, and identify the core needs of each client.
• Seek creative and personalized solutions to help potential clients overcome chronic health conditions and long-term wellness challenges.

3. Ambitious and Willing to Put in the Work:

• Demonstrates a strong work ethic and dedication to achieving personal and team goals.
• Motivated to reap the rewards of hard work in a high-earning potential environment.

Preferred Qualifications:

• A background or strong interest in health, wellness, and living a healthy lifestyle.
• Previous experience in sales, especially in health or wellness-related industries, is a plus.
• Comfortable using technology and working within sales frameworks & following specific patient care protocols.
• Strong communication skills, both verbal and written, with the ability to convey complex ideas in a simple, relatable way.
• Ability to work in a fast-paced environment while staying organized and maintaining attention to detail.

Why Join TWLD’s Team?

• Work with a proven system: Dr. K’s experience is backed by nearly 20 years of education, real success stories, and testimonials.
• Be part of a tenured team: Collaborate with an experienced group of health professionals and support staff.
• Help make a difference: Empower patients with personalized health solutions that address the root causes of chronic diseases.
• Competitive Benefits: Enjoy full-time benefits and significant earning potential for high performers.

How to Apply:

Submit your resume and a brief cover letter detailing your experience and interest in this role apply via https://thewholelistdoc.com/jobapp

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Holistic Medicine
• Internal Medicine

Schedule:

• 4x10

Work Location: In person

Salary : $17 - $24