What are the responsibilities and job description for the Document Prepping Specialist position at THE WILLIAM EVERETT GROUP INC?
We are currently looking for a full-time Document Prepping Specialist to join our Parking Management team. The Document Prepping Specialist will be responsible for researching payments received for parking, red light, and speed enforcement citations. The payments are made with checks, money orders, credit cards, and cash payments.
Requirements
- Receive and sort various trays of mail from different P.O. Boxes, ensuring accurate counting and recording of the amount received by entering the relevant data into daily incoming mail receipt logs.
- Use high speed mail opening equipment within manufacturer specifications and instructions to accurately cut envelopes, ensuring that contents are not damaged.
- Remove and review envelop contents, properly classifying and sorting them into the correct document categories, including payments, CBMs (Change of Beneficiary Forms), IPHs (Insurance Policy Holders), ANOV (Automated Notice of Violation) citations and evidence, and other correspondence received.
- Remain organized and work under time constraints at a continuous steady pace while paying close attention to detail to complete tasks within the appropriate Service Level Requirement time periods.
- Complete daily mail opening equipment maintenance, including regular cleaning, calibration, and replacement of simple parts.
- Utilize basic computer skills, including navigating the Windows operating system, opening and closing various applications, saving electronic files, and using the mouse and keyboard for basic functions.
- Complete special assignments or assist in other areas of the project based upon availability and fluctuation in volumes
