What are the responsibilities and job description for the Customer Service Manager position at The William Warren Group?
The Office Manager is a critical role that requires exceptional organizational skills, attention to detail, and excellent communication abilities. If you are a self-motivated individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
- Manage office, resale, asset, equipment, and supply inventory.
- Coordinate and schedule services and activities, including group bookings and events.
- Provide exceptional customer service and ensure a positive experience for all guests.
- Assist with recruiting, hiring, and ongoing evaluation of team members.
- Maintain accurate records and reports, including incident reports, work orders, and customer feedback.
- Communicate effectively with colleagues, supervisors, and customers to ensure seamless operations.
Qualifications:
- 1-3 years of experience in a similar role, preferably in the hospitality or recreation industry.
- Bachelor's degree in a related field, such as business administration or hospitality management.
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Able to work independently and as part of a team.