Demo

Housekeeping Supervisor

The Willows at Raleigh
Raleigh, NC Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

The Willows at Raleigh -

Housekeeping Supervisor at The Willows at Raleigh

  • Flexible Schedules Required; Weekends Required

About Solera

Love to make a difference in the lives of seniors?  At Solera Senior Living we are led by our Core Values which guide our decision-making at every level of our company. We are looking for compassionate individuals who want to join our team!

What can Solera offer you?

  • A company that is growing so you can grow too!
  • Ability to be paid immediately, no more waiting for paycheck Friday!!
  • Interested in returning to school?  We have a tuition reimbursement benefit!
  • A great team of co-workers
  • Comprehensive medical plan that includes discounted gym memberships
  • Dental / vision / life / disability benefits
  • 401(k) Plan
  • Paid holidays and time off
  • Perks and discount programs
  • Employee Assistance Program
  • We are constantly asking ourselves to think outside of the box, utilize technology to improve lives, honor our relationships with one another, and make a meaningful difference in our community.  Our leadership team is made up of passionate people who have a true connection to seniors and their families, and who are dedicated to helping others’ grow and thrive.

    Solera’s Core Values :

    Compassion

    Commitment

    Communication

    Creativity

    Listen… we flat out LOVE what we do  and if our story resonates with you, and you want to LOVE what you do every day -  we want to meet you!

    Housekeeping Supervisor Responsibilities :

    Responsible for performing housekeeping and laundry functions to maintain an attractive, clean and comfortable environment to meet the needs of residents.

    ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES

    The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

  • Perform weekly cleaning functions as directed by supervisor.
  • Remove soiled bed and bath linens and replace them with fresh linens (where applicable).
  • Clean phones, bathrooms and kitchen areas.
  • Clean outside of refrigerator, dusts furniture and lamps.
  • Clean woodwork as needed.
  • Vacuum carpets and sweeping as needed.
  • Perform 30 – 60 day cleaning (where applicable).
  • Defrost refrigerator.
  • Vacuum under beds.
  • Turn mattresses (where applicable).
  • Biannually wash windows inside and out.
  • Vacuum and dust hallways.
  • Clean fingerprints from windows, doors, mirrors and fixtures as needed.
  • Clean common areas as needed.
  • Clean resident rooms, bathrooms as scheduled.
  • Complete maintenance slips and submit.
  • Mop stairways as required (where applicable).
  • Clean trash area.
  • Polish and clean trash / linen chutes (where applicable).
  • Launder all linens (where applicable).
  • Accomplish all work in the order of priority set by supervisor.
  • Maintain all equipment and supplies in proper order.
  • Represent the community in a warm and inviting manner, which promotes a positive marketing environment.
  • Supports creating a culture where the business decisions made in this position, along with individual team member engagement, drive top-line revenue and occupancy.
  • The Community embraces a culture of hospitality. To that end, all team members are expected as a condition of employment to practice excellent customer service in all interactions with residents, fellow team members, and guests.
  • Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position.
  • Assure resident safety.
  • Maintain all tools, equipment and supplies in proper condition.
  • Recommend improvements and offer suggestions as appropriate.
  • Maintain confidentiality of residents and community information.
  • Assist new team members in following established community policies and procedures.
  • Complete assignments timely, completely and accurately.
  • Attend all in-services as assigned or requested.
  • Participate in interdisciplinary team and other community meetings as assigned or requested.
  • Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers.
  • Observe all community safety policies and procedures.
  • Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures.
  • Come to work in a clean, neat uniform and consistently present an appropriate professional appearance.
  • Come to work as scheduled and consistently demonstrate dependability and punctuality, comply with attendance policy.
  • Assume accountability for data contained in the team member handbook.
  • Assumes accountability for compliance with Federal, State, and other regulations within scope of control and of which informed.
  • Observe infection control procedures.
  • Always Follow Residents’ Rights policies.
  • Observe all community policies and procedures.
  • Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner
  • Perform incidental housekeeping and maintenance tasks as may arise during regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and team members.
  • Perform all other related duties assigned in an effective, timely, and professional manner.
  • Housekeeping Supervisor Qualifications

  • Three to six months’ experience in housekeeping or janitorial position required.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to effectively interact with residents, families and team members.
  • Be mobile and able to perform physical requirements of the job.
  • Demonstrates genuine concern for the physical and emotional needs of older adults and their families.
  • Required to receive the annual Flu vaccine, excluding religious or medical exemptions.
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