Communications Manager

Job Description

Job Description

Communications Manager

Organization : The Window, Inc.

POSITION DESCRIPTION

Supervisor : Executive Director

The Communications Manager is responsible for all administrative aspects of development and communication activities. The Communications Manager plays an important role by providing administrative support to and participating in all fundraising activities including donor relations, marketing and communications, direct mail appeals, and special events.

JOB DUTIES

Manage donor management system including : consistent and accurate data entry, gift reporting, donor acknowledgment, fundraising reports, troubleshooting database issues

Assist in scheduling and attending meetings with prospective / current supporters

Complete deliverables with a hands-on approach, including drafting letters and emails, and other tasks needed to assist in effectively leading all fundraising efforts.

Assist in creating reports that show fundraising progress and effectiveness of current and past campaigns

Perform basic administrative duties such as filing, data entry, maintaining a filing system and more.

Assist and help manage major events; donation and sponsorship procurement, coordinating vendors, volunteers, event details, and project coordination

Lead and create all content for communications materials

Manage all social media accounts, developing new content, engaging with our community, creating graphics, and editing basic videos

Write attractive and engaging emails (fundraising and engagement), website copy, press releases, statements, and marketing collateral

Use software like Canva to create graphics for social media, print materials, and presentations

Manage website and lead improvements

Assist with  annual mailings to individual and institutional donors

Assist with grant applications and reports as well as prospecting for new funding sources

QUALIFICATIONS REQUIRED

Bachelor’s Degree

Excellent written and verbal communication skills, with the ability to translate complex information into accessible and engaging content

Strong attention to detail and accuracy

Ability to exercise high degree of professionalism when responding to inquiries and feedback from supporters and community

Ability to work independently and with a team in a fast-paced environment, managing multiple tasks and deadlines; excellent interpersonal skills

Ability to problem-solve and use analytical skills to develop and implement creative solutions

Ability to follow through and see a project to the end (where possible)

Willingness to learn new strategies and software, and take on new challenges

Demonstrated commitment to diversity and inclusion

SKILLS REQUIRED

Minimum of two to three years of experience in a communications, marketing, publicity, or related role at a nonprofit

Proficient in social media posting and analytics (Facebook, Instagram, , Twitter, YouTube); familiarity with additional social media platforms and / or social media management tools (Buffer, HootSuite, HeyOrca, &c.) is a plus

Proficient in using Microsoft Office Suite, GoogleSuite, SquareSpace, WordPress, and Canva

Copyediting experience