What are the responsibilities and job description for the Hotel Houseman position at The Winds Resort Beach Club?
POSITION SUMMARY:
Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees. If hired a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description.
DUTIES AND RESPONSIBILITIES:
- Cleans common areas, hallways and restrooms.
- Collects soiled linen for laundering from housekeeping carts.
- Assists in keeping the lobby area, grounds, and common areas clean, neat and free of debris and trash as needed.
- Receives linen supplies from laundry and stocks linen closets on guest floors in a neat organized manner.
- Strips soiled linen from beds when asked to help housekeepers.
- Removes trash collected by room attendants.
- Walks all assigned floors at beginning, throughout the day and end of shift to collect trash, soiled linen and other items as assigned by management.
- Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor
- Refills the par stock of guest amenities and supplies on each housekeeping storage area.
- Helps the room attendants with heavy lifting and special cleaning projects as directed.
- Cleans all public areas in the prescribed manner while following department standard operating procedures.
- Assist with placing and removing chairs and umbrellas on the beach.
- Removes soiled linen and trash from the pool side and other service areas and takes to appropriate locations in the prescribed manner.
- Assists housekeeping with placing roll-away beds, cribs, etc. in appropriate fashion per standard operating procedures.
- Reports missing / found articles, damage or merchandise problems to the housekeeping supervisor and managers.
- Responds at all times in a friendly, helpful manner to guests and other colleagues.
- Must pass a drug screen.
- Handles any tasks assigned by managers and supervisors as and when needed. The above description reflects on the general details considered to describe the principle functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. Management reserves the right to alter the above requirements at any time.
PREREQUISITES:
Education: Physical mobility and stamina required, must be able to follow instructions, possess detail orientation skills and demonstrate a professional attitude. The candidate must have the ability to work independently and under little supervision.
PHYSICAL:
Requires standing for long periods of time and on occasion may be asked to lift and carry up to 40 pounds. While performing the duties of this job, it may be also required to stoop, kneel, crouch, or crawl.
Job Types: Full-time, Seasonal
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $16