What are the responsibilities and job description for the Assistant Front Office Manager | The Windsor Suites Philadelphia | Modus by PM Hotel Group position at The Windsor Suites?
What You’ll Do:
You will be at the center of the hotel's universe - the front office. As the Assistant Front Office Manager, you’ll have the chance to flex your leadership muscles as you passionately inspire your front office team to deliver the best experience to our guests possible.
Here are just a couple of tasks you’ll be responsible for as you lead your team:
- Assist in overseeing the day-to-day operations of the front desk and associated functions, scheduling staff.
- Oversee and participate in guest registration and check out.
- Analyze Front Office reports; investigate previous night’s production, rates, and issues.
- Assist in the assembly, tracking, and interpretation of financial and operational plans for the Front Office department.
- Step in for the Front Office Manager when needed.
Where You’ve Been:
You have at least two years of experience working in hotels and an additional year of experience in a hotel leadership position (supervisor ). Most importantly, you are a people person! Whether it be guests or team members you’ll be working with other people constantly. We’re looking for someone who is capable of communicating clearly in a positive and professional manner at all times.
When You’re Here:
Sometimes you’ll be behind a desk—but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Goal Completion: Inspired to perform well by the completion of tasks
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)