What are the responsibilities and job description for the Case Manager position at The Women's Center of Tarrant County?
Case Manager
The Women’s Center is seeking a Case Manager for the Rape Crisis and Victim Services program. The Case Manager-Direct Services is responsible for providing direct case management and crisis support services to departmental and walk-in clients.
*The Case Manager position is benefits-eligible, 35-hours per week, weekdays between the hours of 9:00 AM and 5:00 PM. This position also participates in the Center crisis response team rotation providing back-up for telephone and hospital response calls when assigned and answer 24-hour hotline and business lines
Responsibilities include:
Answers 24-hour hotline and business lines
Provides psychosocial assessment, screening, and case management services in combination with the assigned therapist for counseling clients, and in an independent manner for non-counseling clients of the Center
Develops a comprehensive action plan with established goals to assist in resolving the client’s social needs and/or problems, including safety planning
Refers the client, and advocates on her/his behalf to partner and community resource agencies that provide assistance in addressing the needs and achieving the established goals
Provides follow-up support (when appropriate) for clients to ensure problem resolution
Provides accompaniment services to clients for sexual assault examinations, legal processes and law enforcement investigative interviews
Informs and educates clients on criminal justice process and victim rights
Assists clients in completing Crime Victims Compensation forms
Provides follow-up phone calls to clients seen at rape exam sites
Makes psychosocial assessment calls for clients on the clinical waitlist
Makes reports to Child Protective Services, law enforcement, and Adult Protective Services and other protective entities as appropriate
Preferred Education and Experience:
Master’s degree in Social Work from an accredited college or university
LMSW licensure in Texas
Completed Rape Crisis and Victim Services 40-hour training certified by the Office of the Attorney General
Knowledge of trauma informed care and crisis intervention theory and techniques
Knowledge of community resources
Experience in case management with sexual assault and sexual abuse survivors
Spanish-speaking bilingual candidates preferred
Job Type: Full-time
Pay: $22.11 - $26.12 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Education:
- Master's (Required)
Experience:
- supervisory: 2 years (Required)
- Case management: 2 years (Required)
Language:
- Spanish preferred (Preferred)
License/Certification:
- LMSW licensure in Texas (Required)
- Driver's License (Required)
Ability to Relocate:
- Fort Worth, TX 76110: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $26