What are the responsibilities and job description for the Spa Concierge position at The Woodhouse Day Spa - Granger?
Who We Are:
At the Woodhouse Granger, we value our team members and strive for excellence with every guest experience.
At the Woodhouse Granger, we value our team members and strive for excellence with every guest experience.
Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time.
The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today!
More specifically, our fabulous Spa Concierge:
- Provides personal attention from the time the guest walks though the door
- Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
- Answers the phone with a smile each and every time
- Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
- Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
- Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly
Woodhouse Perks include:
- Competitive Pay and Incentive programs
- Generous discounts and opportunities to enjoy services and products
- “The Woodhouse Way” paid training program
- Working in a new state of the art facility
The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.