What are the responsibilities and job description for the Part Time Hospitality Officer position at The Woodlands at Furman?
We are seeking an additional Team Member to complete a new opening for a part time Hospitality Officer (Unarmed security) at our premiere Retirement and Senior Care Community. Individual will maintain the safety of the community during the evening/overnight hours. This role is also very Customer Service focused so the utmost level of professionalism and Hospitality is a must.
The Woodlands won Best Place to Work in the Greenville Best of the Upstate awards in 2023! We pride ourselves on our staff engagement and culture, and we would love for you to join our team! You can also have free unlimited use of onsite Fitness Center! Employee Appreciation events and bonuses! Free Staff Health & Wellness clinic! Weekly pay! Employee meal program!
Staff Hardship programs available.
POSITION SUMMARY
Your watchful eye and protective instinct go far beyond basic. Because of you, our residents can come and go freely without worry. Your dedication to safety provides the residents a sense of security they should feel in their own home.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
- Performs operational duties as assigned.
- Patrol all areas of the property and assist residents as needed
- Conduct daily physical hazard inspections
- Respond to emergencies and assist residents/employees during emergency situations
- Defuse disturbances and escort individuals from the property if necessary
- Conduct investigations, gather evidence, and facilitate interviews with relevant parties
- Complete required shift reports and maintain confidentiality of all documents
- Other duties as assigned by the Supervisor.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational Requirements and Experience:
- High School diploma or equivalent preferred.
- Hotel or School security experience preferred
- Hospitality experience is preferred.
Knowledge, Skills and Abilities:
- Language Ability:
o Ability to communicate effectively speaking the primary language of the residents.
o Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
o Computer knowledge is essential for this position.
Cognitive Demands:
o Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Competencies:
o Must demonstrate an interest in working with a senior population.
o Interacts with guests, residents and staff in a courteous and friendly manner.
o Ability to respond promptly to resident needs.
o Supports organization's goals and values.
o Balances team and individual responsibilities.
o Ability to work flexible hours and any day of the week as needed.
o Ability to perform tasks with frequent interruptions.
PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Team Member is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is frequently required to climb or balance; stoop, kneel, crouch, or crawl. The Team Member is occasionally required to sit. The Team Member must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 1 – 8 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $15
