Recreation Lead

The Recreation Lead Attendant at The Woodlands Resort is responsible for planning, executing, and supervising indoor and outdoor guest activities, ensuring safety and privacy. This includes overseeing resort activities, pool area attractions, group events, and maintaining positive guest relationships.

Responsibilities

• Manage and facilitate poolside games, team-building activities, and other recreational programs.
• Maintain knowledge of all recreation offers and communicate effectively with guests.
• Ensure cleanliness, sanitation, and organization of assigned work areas.
• Monitor guest safety, report hazards, and assist with event logistics.
• Lead group activities, provide instructions over a microphone, and engage with large audiences.
• Handle guest complaints and ensure satisfaction.
• Maintain inventory of equipment and supplies (craft materials, event supplies, etc.).
• Assist with opening/closing pool areas and water attractions.
• Work with Recreation Supervisors to manage staffing and break coverage.
• Stay informed about hotel services and local attractions to assist guests.
• Ensure adherence to departmental policies, procedures, and safety guidelines.
• Work flexible hours, including evenings, weekends, and holidays.
• Assist in the daily operations of recreational facilities.
• Demonstrate enthusiasm, creativity, and crowd management skills.
• Lift and move up to 50 lbs. as required.
  
  

Qualifications

• High school diploma/GED required.
• 2 years of recreation, hospitality, or special events experience preferred.
• Current First Aid & CPR certification.
• Ability to communicate clearly and effectively, both orally and in writing.
• Ability to work independently, as well as in a team environment.
• Ability to withstand various weather conditions.
• Previous experience with children and fluency in Spanish is a plus.
• Valid driver's license required for operating company vehicles.
• Must be 18 Years of Age or Older
  
  

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