What are the responsibilities and job description for the Food & Beverage Summer Internship position at The Woodmark Hotel & Still Spa?
RISE Food & Beverage Hospitality Internship
RISE (Respect, Integrity, Service, Excellence)
Summary:
The RISE Food & Beverage Internship is a 10 to 12-week program that provides Food & Beverage and Hospitality students with meaningful experience that compliments their coursework and provides a diversified foundation for their future careers. Through a structured rotational approach, interns will gain real-life experience in the Food & Beverage and Hospitality industry, working at the luxurious Woodmark Hotel on the shore of Lake Washington. The program will include hands-on training in all aspects of The Woodmark's Food & Beverage department. Throughout the program, interns will complete a term project and present it at the end of their program at the monthly manager’s meeting where they will be evaluated and given feedback.
The RISE Rotational Internship will include:
- 10 to 12-weeks in a frontline position in different areas of Food & Beverage
- Attendance to the monthly managers meetings.
- Training and mentorship from our team of professional managers.
- Job-shadow hours in an additional field of choice, such as Human Resources, Sales, or Finances.
What you will gain:
- On-the-job experience in the most prevalent areas of Food & Beverage and Hospitality, including:
- An introduction to revenue and room inventory management with the Director of Revenue.
- An introduction to Food & Beverage cost control and analysis with the Director of Food & Beverage.
- An introduction to online marketing and engagement with the Director of Sales
- An introduction to hotel finance and Profit and Loss statements with the Director of Finance.
- Experience preparing and presenting to a management team.
- Valuable feedback and coaching from managers to support your growth throughout the program and future hospitality career.
- Professional development and targeted growth opportunities in the hospitality industry with a valuable experience to add to your resume.
Responsibilities:
- Learn day-to-day operations while rotating through the key frontline roles.
- Complete assigned project and present to The Woodmark management team.
- Reliable, punctual, with dependable attendance.
Perks and Benefits:
- $23.15 per hour.
- 32-40 hours of work per week.
- A summer spent on our luxurious property on the shore of Lake Washington in Downtown Kirkland.
- Easy access to work - centrally located in Kirkland, Washington.
- Free on-property parking for all Team Members or $40.00/month reimbursement for use of public transportation.
- Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5 hours.
- Team Member appreciation events and recognition celebrations.
- Coffee & Tea – Team Members enjoy daily complimentary drip coffee & tea.
- Restaurant discounts – Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spa’s restaurant, Carillon Kitchen.
- Spa discounts – Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa.
- Holiday Bonus Pay.
- Hotel Room night discounts for Team Members and their Friends & Family.
- Carillon Point property discounts at restaurants and businesses.
- LifeMart discount program through ADP.
For You:
Be part of a luxury revolution in the hospitality space.
When you become a RISE Intern at the Woodmark Hotel & Still Spa, you are empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day.
If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality.
Your View From Work:
https://www.thewoodmark.com/
Our Guest Experience:
Our property inspires guest to feel peaceful yet adventurous in an escape that will immerses them in the natural beauty and authentic flavor of the Pacific Northwest. We are located on the tranquil shores of Lake Washington; our destination invites guests to disconnect from the distractions of everyday and reconnect to themselves. We encourage guest to explore outdoor activities or simply stay in, our personalized approach to luxury invites guest to treat themselves to a new every day.
Key Responsibilities:
- Demonstrate a strong commitment to exceptional customer service and guest satisfaction at all times.
- Address and resolve guest concerns promptly, ensuring an outstanding experience.
- Provide guests with general information regarding hotel amenities, special events, and services.
- Greet guests warmly and offer a sincere farewell, ensuring a personal connection through the use of their name and good eye contact.
- Promote a positive and productive work environment, boosting associate morale.
- Foster an organized, calm, and professional approach to managing stressful situations among the team.
- Assist with the setup and teardown of banquet spaces according to Banquet Event Orders (BEO), ensuring flawless execution of events.
- Review and communicate BEO details to the team, ensuring proper layouts, service delivery, and equipment setups are in place.
- Coordinate with culinary and A/V teams to ensure seamless event execution.
- Monitor the cleanliness, layout, and attractiveness of banquet spaces, table settings, buffets, receptions, and coffee breaks.
- Maintain pristine conditions in restaurant and banquet areas, including side stations and storage rooms.
- Support the maintenance and efficient operation of restaurant and banquet systems and equipment.
- Assist in the security of cash, credit, and financial transactions, adhering to all cash handling and PCI guidelines.
- Support the development of budgets for restaurant and banquet services, helping monitor expenses and implement cost control measures.
- Assist in forecasting and tracking banquet event revenues, adjusting strategies to meet financial goals.
- Help manage par levels for supplies and equipment, ensuring they are well-stocked.
- Enforce high standards of hygiene and sanitation in restaurant and banquet areas, ensuring proper handling, cleaning, and sanitation of all equipment, china, glassware, and silverware.
- Stay vigilant to safety issues such as broken glass, frayed electrical cords, and other hazards, reporting any incidents promptly.
- Ensure proper handling of lost and found items, always respecting guest property.
- Report necessary repairs (e.g., broken fixtures, plumbing issues) to the supervisor for immediate attention.
- Facilitate effective communication across teams and departments, ensuring all necessary information is conveyed clearly.
- Attend relevant hotel, department, and division meetings to stay updated on policies, trends, and upcoming events.
- Build strong relationships with key departments such as culinary, housekeeping, and A/V teams to facilitate smooth event execution.
- Stay informed on hotel amenities, special events, and any changes to procedures or policies.
- Ensure all staff adhere to the Woodmark Hotel dress code and appearance standards.
- Maintain accurate time records and adhere to scheduled work hours.
- Perform other related duties as assigned to ensure the smooth operation of restaurant and banquet services.
Qualifications
- Current enrollment in a Bachelor's degree program, or recently graduated.
- Available to complete a 10 to 12-week program (May 2025 to August 2025).
- A cumulative 3.0 GPA or higher.
- Experience utilizing basic math skills with ability to add, subtract multiply and divide
- Excellent written and verbal communication skills.
- Ability to read, write, and interpret instructional documents such as reports and procedure manuals.
- Ability to work weekends and holidays as needed
- Ability to work various shift times that may include mornings, mid-days, and evenings
- Schedules may include working evenings, weekends, and holidays.
- Must have unrestricted work authorization in the US.
- No housing or relocation will be provided.
- This position involves regular walking, standing, hearing, and talking.
- May involve stooping, kneeling, or crouching.
- Involves use of hands and fingers for typing on keyboard and using a mouse.
- Ability to lift up to 30 pounds.
This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor.
Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status.
Compensation details: 23.15-23.15 Hourly Wage
Salary : $23