Business Office Manager

SHC Woods is currently looking for a part time Business Office Manager; 48hrs a pay period, Monday, Tuesday and Wednesday.

Position: Business Office Manager Reports to: Executive Director

Position Purpose:
The Business Manager directs the overall operation of business office activities including but not limited to, background checks, correspondence, insurance, in-house HR, filing, reception, document/form creation, OSHA, Work Comp, and general office matters

Position Qualifications and Continuing Requirements:

• Possess, at minimum, a high school diploma or its equivalent
• Be in good mental and physical health, have sound judgment, and a sincere desire to work with the facility population.
• Demonstrate a commitment to resident rights, dignity, and independence
• Be able to therapeutically engage with residents regardless of their manner of presentation
• Assist residents with information and issue resolution
• Have excellent organizational and communication skills
• Possess good computer knowledge and skill
• Be able to receive and carry out directives
• Have the ability to work independently as well as collaborate with staff, funding sources, regulatory agencies, and community providers
• Possess a high capacity for problem-solving, crisis management, and frustration tolerance
• Be able to multitask with consistently positive results
• Be highly dependable, positive, and punctual
• Be willing and able to act as a role model in team spirit, conduct, and appearance

Responsibilities:

Administrative

• Provide administrative assistance to the Executive Director
• Perform general secretarial and administrative duties as requested by the Executive Director or Assistant Executive Director in support of all departments within the facility.
• Process personnel matters and maintain all such information and files in a confidential manner
• Maintain employee attendance, insurance, and other benefit records
• Distribute payroll checks and maintain signature sheets
• Assist departmental supervisors in the scheduling of training and orientation programs to ensure that current material and programs are continuously provided
• Maintain in-service training records and track employee attendance and participation
• Serve as secretary to various facility committees as directed and provide requested written and/or oral reports
• Represent the facility in dealings with governmental agencies and third party payers
• Sort, distribute, and route mail to residents and staff
• Ensure outgoing mail is ready for pickup at the designated time
• Maintain and update business agreements, provider contracts, and related documents
• Ensure that adequate supplies and equipment are on hand and maintained in good order to meet day-to-day operational needs of residents and staff
• Monitor office procedures to ensure that supplies are used in an efficient manner to avoid waste
• Perform admitting, reception, telephone and/or switchboard duties as necessary/directed
• Assist in the establishment and maintenance of an adequate filing system, including records of current and discharged residents and employees
• Report any known or suspected unauthorized attempt to access facility’s information system
• Make appointments, run errands, and/or deliver messages as requested
• Coordinate new employee training in CPI, CPR, and CEU’s as a liaison between the facility and Central HR.

• Contact person for scheduling new employees for physicals and/or fingerprints as indicated for Central HR
• Solicit and oversee documentation and distribution of correspondence between facility and Diamond Insurance related to work comp
• Track employee disciplinary actions
• Schedule and participate in departmental meetings and facility committees as assigned
• Coordinate between facility employees and Central HR re: insurance, 401K, vacation/sick requests, bonuses, trainings, Direct Deposit, etc.
• Track employee attendance at Mandatory In-service Training
• Serve as the in-house HIPPA and Compliance Officer.