Office/Marketing Manager (Remote)

Company Overview:

The Work Family Connection (WFC) is a leading provider of before and after-school programs, as well as summer camps, dedicated to enriching the lives of children and supporting working families. We prioritize creating a nurturing environment where children can learn, grow, and thrive while providing peace of mind for parents.

Position Overview:

We are seeking a dynamic and organized Office Manager to join our team at The Work Family Connection. The Office Manager will be responsible for overseeing various administrative tasks, including billing, registration, reports, marketing, and other office-related duties. This role requires a self-starter who has strong attention to detail, excellent communication and problem solving skills, and the ability to multitask effectively. This is a PART TIME (30 hours), remote position. It does require coming to office for training (Whitehouse Station) for 2-3 days, and occasional office visits (maybe a couple times a month).

Key Responsibilities:

Billing:

• Generate monthly invoices and apply necessary fees or discounts.
• Manage adjustments for parents with financial aid, subsidy contracts, or variable schedules.
• Monitor and follow up on late payments, including sending reminders and initiating collections when necessary.
• Handle past due accounts and suspension of children from the program as needed.

Registration:

• Utilize Eleyo system to set up and manage school year/summer camp registrations.
• Handle registration inquiries and updates, including managing waitlists.
• Ensure all necessary information is obtained.
• Review and approve registrations, change requests, and process payments.

Subsidy:

• Sign and authorize subsidy contracts for eligible parents.
• Monitor subsidy agreements, monthly attendance and cross-reference them monthly to ensure accurate billing.
• Serve as the point of contact for subsidy agencies and families, providing necessary information and documentation.

Reports:

• Compile and maintain various reports, including attendance, billing, and enrollment reports.
• Coordinate with different schools and agencies as needed for reporting purposes.
• Manage weekly roster reports and enrollment reports for various programs.

Other Administrative Tasks:

• Serve as the point of contact for various business relationships and manage WFC accounts.
• Assist with purchasing, distribution of parent forms, and maintaining office supplies.
• Update websites, handbooks, and other informational materials as needed.
• Coordinate and run meetings.
• Organize office and supplies to maintain a neat environment.

Marketing:

• Collaborate with team members to develop marketing strategies and materials.
• Manage Google Nonprofit Ads and social media accounts to promote WFC programs.
• Create and distribute promotional materials to parents and school administrators.
• Explore new avenues of marketing and keep listings up-to-date.

Qualifications:

• Bachelor's degree preferred, or equivalent combination of education and experience.
• Previous experience in office management or related administrative roles.
• Proficiency in Microsoft Office Suite and familiarity with database systems.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.

Job Type: Part-time

Pay: $25.00 per hour

Expected hours: 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: Hybrid remote in Whitehouse Station, NJ 08889

Salary : $25