Career Navigator

Job Title: Career Navigator

Department: MaturityWorks DEMO

Reports To: Program Director

Classification: Non-Exempt

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SUMMARY

The WorkPlace’s MaturityWorks Demo initiative provides a comprehensive worker-centered strategy designed to train mature individuals for careers in the healthcare sector. Career Navigator will provide comprehensive case management to assigned individuals with multiple barriers to employment utilizing career assessment, planning, and placement activities. This position will refer qualified participants to employers and conduct necessary follow-up. The Career Navigator establishes and performs activities to develop and secure job interviews, placements, and/or internships opportunities with employers and facilitate participant-employer connections. Career Navigator will design and guide strategies to establish and maintain relationships with employers and promote the services provided by the program. This position will be responsible for coordinator on the job training (OJTs) for participants. Additionally, this position will provide supportive services to participants to assist in their employment/retention of employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Provide comprehensive case management and career counseling services to participants, including assessments, workshop attendance, occupational training options and enrollment in training, monitoring, and resume writing.
• Analyze participants' skills, interests, and aptitudes for various professions to assist them in making the right healthcare career choices.
• Counsel participants in career planning and job search strategies while facilitating the creation of viable long-term career goals.
• Develop job search strategies and marketing materials to support enrolled participants with job search efforts.
• Conduct mock interviews and assist students with the creation of resumes and cover letters.
• Develop partnerships with employers and education and training providers, to facilitate delivery of program services and assure positive outcomes for participants.
• Follow up with clients to assess their job-seeking, resume writing, and interview progress.
• Maintain participant records to include eligibility documents, assessment forms, referral logs and other documents as required.
• Identify employment opportunities and supervise program participants with the job search process, including job matching, job fairs, networking and other related employment workshops.
• Research, recruit and secure available employment opportunities with businesses promoting the services available through the program.
• Provide follow-up services to participants that have completed training services maintaining their connection to the program until they have achieved their job placement.
• Research job market and employment trends and stay connected to the local American Job Center.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Responsible for own work. May occasionally instruct or show another employee how to perform work.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Experience or interest in training, counseling, and/or case management in the healthcare industry.
• Experience in sales and/or human resources, placement, and career development.
• Ability to work with and support a diverse customer base.
• Ability to motivate and establish a supportive professional relationship with participants.
• Commitment to assisting low-income and disadvantaged individuals in overcoming barriers to achievement and success in their personal and work lives.
• Excellent verbal, presentation, and written communication skills.

EDUCATION and/or EXPERIENCE

Bachelor’s degree or equivalent from a four-year college and/or three years of related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

COMPUTER SKILLS

The ability to understand more advanced computer skills and be proficient in the advanced knowledge of software such as Microsoft Office as well as data management systems.

OTHER SKILLS AND ABILITIES

Multilingual preferred.