Director of Warehouse Management

WHO ARE WE?
The Wound Pros is the nation’s largest wound care management company, with a presence in 19 states and counting. Our mission is to facilitate the standardization of evaluating and treating chronic wounds in long-term care facilities by leveraging the power of AI and technology. We offer various essential services, including Digital Wound Management, Telemedicine, Advanced EHR Systems, Mobile Vascular Assessment, Digital Supply Tracking, Advanced Wound Care Dressings, and participation as a Medicare Part B provider.

Kickstart your career by joining a growing number of professionals committed to healing wounds and saving lives. At The Wound Pros, we live and breathe diversity. We pride ourselves in our team of passionate professionals from all over the world. Our core values are: we Listen, Innovate, Never give up, and ‘Kultivate’ & grow (LINK) people in their careers. 

JOB SUMMARY

The Director of Warehouse Management is responsible for overseeing all warehouse functions, ensuring compliance with healthcare regulations, and implementing quality assurance systems to maintain product integrity. This role integrates strategic leadership, regulatory compliance, and operational excellence to optimize warehouse efficiency and uphold the highest quality standards.

WHAT ARE YOUR ASSIGNMENTS

Operational Management:

• Oversee all warehouse activities, including receiving, storing, production, picking, packing, and shipping medical supplies
• Manage warehouse staff, assigning tasks and ensuring proper training on handling sensitive medical products, including tissue-based products, skin substitutes, and other regulated medical supplies
• Optimize warehouse layout and space utilization for efficient inventory management
• Monitor and analyze key performance indicators (KPIs) such as inventory accuracy, order fulfillment time, and delivery performance
• Utilize technology, including warehouse management systems (WMS), to track inventory and streamline operations

Compliance & Quality Control:

• Ensure adherence to FDA, DEA, state pharmacy laws, and AATB standards regarding storage, handling, and distribution of medical and tissue-based products
• Implement and maintain quality control procedures to prevent medication errors, maintain product integrity, and comply with 21 CFR 1271 and 21 CFR 820, where applicable
• Conduct quality audits, inspections, and supplier assessments to ensure compliance with regulatory and company standards
• Regularly review and update Standard Operating Procedures (SOPs) to reflect regulatory changes and industry best practices

Inventory Management:

• Manage inventory levels to maintain adequate stock while minimizing overstocking and waste
• Implement inventory control systems to track product expiration dates and ensure proper stock rotation
• Forecast demand and coordinate with purchasing teams to maintain optimal inventory levels

Logistics & Distribution:

• Coordinate with transportation providers to ensure timely delivery of medical supplies to healthcare facilities
• Manage shipping and receiving processes, including documentation and labeling requirements
• Respond to urgent order requests and address any delivery issues proactively

Regulatory Affairs & Risk Management:

• Guide regulatory strategies to ensure compliance with all applicable local, national, and international regulations
• Represent the company in interactions with regulatory agencies and maintain strong relationships with key regulatory personnel
• Identify potential areas of compliance vulnerability and implement corrective action plans to resolve problematic issues
• Ensure timely submission and approval of regulatory filings, including compliance documents and certifications

Technology & Systems Management:

• Implement and manage ERP- WMS systems to support warehouse, order management, and quality control functions
• Collaborate with IT and operations teams to define system requirements and optimize processes
• Leverage data analytics to monitor performance metrics and drive continuous improvement initiatives

Team Development & Leadership:

• Lead, mentor, and develop warehouse and quality assurance teams to ensure operational excellence and compliance

• Foster a collaborative environment that promotes communication, teamwork, and accountability
• Provide training and professional development opportunities to enhance team capabilities
  

ATTRIBUTES NEEDED FOR THE ROLE

• Bachelor’s degree in Supply Chain Management, Business or 10 years of experience in a related field
• Strong understanding of healthcare or food industry regulations and compliance requirements related to pharmaceutical and tissue-based product storage and distribution
• Experience managing warehouse operations in a healthcare, medical supply, or food processing setting preferably with knowledge of regulated tissue and biologics

WHAT YOU HAVE ALREADY ACHIEVED

• Proven leadership skills to manage and motivate cross-functional teams
• Proficiency with warehouse management systems (WMS), ERP software, and data visualization tools
• Strong analytical skills with the ability to collect, analyze, and interpret complex data
• Excellent organizational and multitasking abilities, with a keen attention to detail
• Effective communication and problem-solving abilities to address operational challenges and compliance requirements
• Ability to adapt and work well in a dynamic workplace environment

EQUAL OPPORTUNITY EMPLOYER

The Wound Pros is an equal opportunity employer committed to being an employer of choice, not just an excellent place to work but a great and inclusive place to work. We strive to recruit and maintain a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, physical or mental disability, color, religious creed, ancestry, national origin, religion, age, sex, marital status, genetic information or testing, gender identity and expression, sexual orientation or status as a Vietnam-era or special disabled veteran or any characteristic protected by law.

Please note: Only shortlisted applicants will be contacted for Interviews.