What are the responsibilities and job description for the Digital Conversational AI Engineer position at The Xela Group?
Company: The Xela Group
Job Title: Digital Conversational AI Engineer
Location: Remote
Job responsibilities:
We are looking for a Conversational AI Engineer to design, build, and optimize AI-powered chatbots and voice assistants using Azure Bot Framework and Conversational Language Understanding (CLU). This role will focus on training, tuning, and analyzing AI models for voice-based interactions, ensuring seamless and intelligent user experiences. The primary focus of this role will be post-transcription. The voice to text side will be handled by another team.
Required Skills:
•Experience with Azure Cognitive Services - CLU (Conversational Language Understanding)
•Experience continuously improving chatbot performance via analysis to improve experience and model accuracy
•Prior experience with voice channel and transcription that is fed into a chatbot
•Collaborative and ability to work in a team environment
Required Education: At least a Bachelor’s Degree (or equivalent experience) in Computer Science, Software/Electronics/Electrical Engineering, Information Systems or closely related field is required.
Necessary Skills: Desktop, Windows
