What are the responsibilities and job description for the Accounting Specialist position at The Yale Club of New York City?
Description
Position Overview:
The Accounting Specialist will be a vital part of the Accounts Receivable function; responsible for corresponding with Club Members, following up on outstanding payments, and resolving billing-related issues. The Accounting Specialist works in collaboration with other departments of the Club to ensure accuracy of A/R billing. The individual in this role must possess excellent customer service skills and be professional in demeanor over the phone and in person as well as possessing exceptional computer literacy skills.
Essential Functions
Education and Experience:
Position Overview:
The Accounting Specialist will be a vital part of the Accounts Receivable function; responsible for corresponding with Club Members, following up on outstanding payments, and resolving billing-related issues. The Accounting Specialist works in collaboration with other departments of the Club to ensure accuracy of A/R billing. The individual in this role must possess excellent customer service skills and be professional in demeanor over the phone and in person as well as possessing exceptional computer literacy skills.
Essential Functions
- Assist in creating and sending invoices, tracking payment processes, keeping meticulous records, and resolving any discrepancies.
- Collaborate with Accounts Payable at reciprocal clubs and their members for billing and payments to ensure payments and statement accuracy.
- Correspond with members, answer questions, resolve issues, update payment information, and reconcile account discrepancies (in person, via email, or by telephone)
- Coordinate with other departments to ensure the accuracy of billing information.
- Assist Accounting Manager and Banquets department with banquet accounts receivable.
- Assist with the month end and year end close by reconciling credit card accounts and other accounts as requested.
- Reconcile and submit weekly banquet revenue to payroll.
- Prepare Daily Cash Flow.
- Additional duties may be assigned by management.
- Ability to multitask without compromising the accuracy of the work.
- Must have strong numerical aptitude and excellent customer service skills.
- Must possess excellent written and verbal communications skills.
- Must take pride in the work performed and responsibility for the results.
- Must possess the ability to work in a fast-paced environment and adapt to changes.
- Must be self-motivated, take initiative and be able to work in a collaborative team.
- Ability to handle difficult situations.
- Must be computer literate and possess excellent phone etiquette.
- Must possess the ability to work irregular work hours, adapt to quick turnarounds and ability to meet deadlines.
- Establish and uphold positive and productive working relationships with staff.
- Work efficiently, both independently and as part of a team.
- Be organized, exercise sound judgment, perform detailed tasks; understand and follow clear verbal and written directions.
- Job routinely requires sitting, talking, and use of a computer and telephone.
- Must bring the highest level of integrity, honesty, and accountability every single day.
Education and Experience:
- High School diploma/GED required.
- Degree in Accounting, Administration, or related field highly preferred or a combination of education and experience.
- Previous work experience in accounting or bookkeeping preferred.
- Minimum of two (2) years of work experience in a related field preferred
- Previous hotel or private club experience a plus.
- High level proficiency in customer service required.
- Proficiency in Microsoft Office and working knowledge of NorthStar highly preferred.
- Strong customer service skills.
