What are the responsibilities and job description for the Event Sales Manager position at The Yale Club of New York City?

Manage event inquiries, negotiate terms, create and execute event contracts. Foster client relationships and actively promote to both members and within specific industries to drive revenue. Thoroughly outline event details (including menu, setup, AV, additional requirements) and communicate them to operational teams through BEOs and Diagrams. Availability required Monday to Friday, with flexibility to work nights and weekends as necessary.

Requirements

Respond to inbound sales leads within 24 hours.
Gather all event details and collaborate with the member to finalize arrangements that align with the Club's needs and standards. Prepare BEOs diagrams, and custom menus as necessary.
Communicate details to the operational team promptly to ensure client needs are met.
Participate in bi-weekly BEO Meetings.
Generate and dispatch proposals and contracts in a timely manner.
Negotiate event details to ensure client satisfaction while maximizing sales revenue.
Proactively promote Yale Club memberships through various channels such as sales calls, site visits, etc.
Verify receipt of deposits and actively ensure all payments are received prior to event. If a balance due is incurred post-event, follow up with members to ensure payments are received in a timely manner.
Up-sell additional services such as wines, additional entrees, cocktails, etc.
Facilitate introductions between members and day-of contacts for seamless onsite execution.
Handle all billing processes, including updating NorthStar numbers upon receiving BEOs from Banquet Captains, finalizing bills, and recording payments in NorthStar.
Cultivate strong relationships with club members to gather feedback and enhance dining experiences continually.
Address member concerns promptly, aiming to surpass expectations in service and culinary offerings.
Collaborate with the Food and Beverage team to coordinate private events, weddings, and special occasions.
Ensure all events maintain the club's service and quality standards.
Collaborate with the Food & Beverage Team to offer a diverse selection of beverages, including wines, spirits, beers, and non-alcoholic options, considering the target audience and club concept.

Other Requirements, Reasoning Abilities and Physical Demands :

A CAN DO attitude that is positive, professional, friendly, outgoing and organized.

Team player with the ability to multitask and shift gears in the face of interruptions. Solution oriented, self-starter, with a keen eye for detail.

Experience within a full-service hotel, club, event space (i.e. Convene) or restaurant preferably within Catering / Event Office.

Professional dress and demeanor are a must. Impeccable follow-up skills are essential.

Possess the ability to be flexible and adapt to change.

Excellent customer service and interpersonal skills.

Excellent presentation and communication skills including over email, on the phone, and verbal in person.

Polished demeanor & appearance, respectful, and professional interactions with all staff.

High levels of emotional intelligence to ensure success in member experience and team relationships.

Work efficiently, both independently and as part of a team.

The job routinely requires walking, talking, some sitting, and use of a computer and telephone. Ability to work flexible hours, including evenings, weekends, and holidays.

Education and Experience :

Bachelor's degree in hospitality management, Business Administration, or a related field preferred.

Proven experience in hospitality, food and beverage industry, preferably in a private club setting.

Strong financial acumen and experience managing budgets.

Proficient in Microsoft office, NorthStar and other relevant software applications.

5 - 7 years of hospitality experience in a high-volume environment

Minimum 3-5 years of experience in event sales

Essential functions listed in this job description are not all-inclusive.

Salary Description

85,000 - $95,000 with sales commission potential

Salary Description

85,000 - $95,000

Salary : $85,000 - $95,000

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