Demo

Front Desk Associate

The Yard
Valley, CA Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/2/2025

Job Title: Front Desk Staff Member

Location: The Yard - Tam Junction, 215 Shoreline Hwy

Hours: TBD

Compensation: Starting at $16.50/hour, plus a complimentary gym membership

Summary:

The Yard in Mill Valley is seeking a responsible and detail-oriented individual to join our team as a Front Desk Staff Member. As the first point of contact for our guests, you will play a critical role in ensuring a positive experience for everyone who enters our facility. This position offers a unique opportunity to be part of a dynamic fitness community while enjoying a flexible morning schedule.

Shift Responsibilities

Guest Relations

  • Greet guests warmly and provide excellent customer service, answering questions and addressing concerns as needed.
  • Assist with selling memberships and providing information about membership options and benefits.
  • Give tours of the facility to prospective members, highlighting our amenities and services.
  • Check in guests upon arrival, verify waiver signatures, and assist with any reservation questions or concerns
  • Solicit feedback from guests and members about their experience and relay this information to management for continuous improvement. Encourage guests to leave reviews for the gym on Google.
  • Proactively identify areas for improvement in guest service, facility maintenance, or operational processes and propose solutions.

Facilities Maintenance

  • Prepare for upcoming classes during your shift by setting up equipment and ensuring the studio space is clean and ready for use.
  • Straighten racks and equipment to ensure a tidy and safe workout environment.
  • Monitor music levels to ensure an enjoyable atmosphere for all guests.
  • Monitor air quality and temperature to maintain a comfortable workout environment.
  • Wash, dry, and fold laundry to maintain clean and organized workout towels and linens.
  • Stock restroom supplies, ensuring that all amenities are readily available for guests.
  • Check trash cans throughout the facility and empty them at the end of each shift to maintain cleanliness.

Qualifications

  • Ability to learn and use operational systems such as Mindbody, Slack, Kisi, and Sonos.
  • Previous experience in customer service, hospitality, or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Detail-oriented with a strong sense of cleanliness and organization.
  • Comfortable working independently and as part of a team.
  • Familiarity with fitness equipment and terminology is a plus.
  • Must be punctual and reliable.

Join our team at The Yard and become an integral part of our vibrant fitness community! If you are enthusiastic, reliable, and passionate about providing exceptional customer service, we want to hear from you. To apply, submit your resume to josh@goyard.fit with a brief statement as to why you're qualified for and interested in the position.

Job Type: Part-time

Pay: From $16.50 per hour

Schedule:

  • Day shift
  • Evening shift

Ability to Commute:

  • Mill Valley, CA 94941 (Required)

Work Location: In person

Salary : $17

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Front Desk Associate?

Sign up to receive alerts about other jobs on the Front Desk Associate career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$36,827 - $46,853
Income Estimation: 
$41,386 - $50,832
Income Estimation: 
$28,917 - $36,864
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,364 - $49,338
Income Estimation: 
$37,364 - $49,338
Income Estimation: 
$47,129 - $61,962
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at The Yard

The Yard
Hired Organization Address Chicago, IL Full Time
About us The Yard is a company built to inspire and cultivate success. Featuring private offices and coworking in New Yo...
The Yard
Hired Organization Address New York, NY Full Time
Floating Cleaning & Maintenance Technician The Floating Cleaning & Maintenance Technician at The Yard routinely complete...
The Yard
Hired Organization Address Chicago, IL Full Time
About us The Yard is a company built to inspire and cultivate success. Featuring private offices and coworking in New Yo...

Not the job you're looking for? Here are some other Front Desk Associate jobs in the Valley, CA area that may be a better fit.

Front Desk Associate- The Beacon

Action Property Management, San Francisco, CA

Front Desk Associate

AC South San Francisco/Oyster Point, South San Francisco, CA

AI Assistant is available now!

Feel free to start your new journey!