What are the responsibilities and job description for the Pickleball Pro Shop Manager position at The Yards?
PICKLEBALL PRO SHOP MANAGER
PICKLE GARDEN AT THE YARDS is currently searching for a full-time Pickleball Pro Shop Manager.
Come join our growing team at THE YARDS, Ponte Vedra Beach first Pickleball Club! Pickleball is the fastest growing sport in the country, and we are looking for energetic, organized, and self-motivated individuals to provide exceptional customer service for our members and guests. The person in this position operates the front desk, manages the Pickleball Pro Shop and oversees Pro Shop Attendants’ shifts.
JOB DESCRIPTION
Reports to: Director of Pickleball
Ø Provides supervision of all Pickleball Courts which includes the following:
- Execute opening/closing procedures
- Oversees daily court operations
Ø Greet members/guests, answer phones, and give facility tours
Ø Process and collect payments from members/guests by using the POS system
Ø Oversee court reservations using court reservation system ensuring that members/guests are checked in and occupying assigned courts
Ø Develop and maintain weekly hours of operation, prepare work schedules that ensure each shift is staffed, while remaining within the assigned Pro Shop salary budget
Ø Monitors inventory, orders merchandise, inputs orders into the system. Includes ordering of supplies such as pencils, scorecards, printer paper, etc.
Ø Audits daily revenue, analyzes errors, provide required direction to correct cause of errors. Ensure accuracy of all data and statistics, run reports, maintain substantiating records
Ø Ensure facility presents as inviting and clean to all members and guests
Ø Perform periodic tasks that may be assigned by the Director of Pickleball
QUALIFICATIONS AND EXPERIENCE DESIRED
Ø Excellent communication skills
Ø Dependable, high energy, and team oriented
Ø Completed High School Diploma or equivalent, College or University Degree preferred
Ø Previous customer service experience in sporting environment
Ø Basic understanding of budgets and finances
Ø Ability to accept guidance and supervision
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Ø Ability to learn and use registration software – Court Reserve, and other related computer functions.
Ø Willingness to be flexible and available to work occasional evenings and weekends as required for meetings and special events
Ø Basic understanding of the sport of pickleball
Ø Must have the ability to pass a background check
Ø Must be 18 years of age or older
Wage is competitive and will be commensurate with experience.
For consideration, please send an email to: maria@playtheyards.com with resume attached and subject line that reads “PICKLEBALL PRO SHOP MANAGER APPLICANT”
THIS DESCRIPTION DOCUMENTS THE GENERAL NATURE AND LEVEL OF RESPONSIBILITY ASSOCIATED WITH THIS POSITION. IT IS NOT INTENDED TO BE A COMPREHENSIVE LIST OF ALL ACTIVITIES, DUTIES AND RESPONSIBILITIES REQUIRED OF INCUMBENTS. IT IS NOT INTENDED TO LIMIT OR MODIFY THE RIGHT OF ANY SUPERVISOR TO ASSIGN, DIRECT, AND MONITOR THE WORK OF EMPLOYEES UNDER SUPERVISION.