What are the responsibilities and job description for the Production Supervisor position at The York Group, Inc.?
POSITION SUMMARY
This role supervises a Production Team engaged in one or more production activities, such as assembly, production of burial vaults or quality control. The Production Supervisor partners with the Shop Manager and Customer Service team to ensure projects remain on schedule and on budget. This position manages and makes adjustments to schedules, workloads, and resourcing as needed to ensure deadlines are met and the optimal performance of the team. The Production Supervisor is responsible for resolving the most complex production problems using strong technical expertise and a broad perspective to identify innovative solutions. The Production Supervisor will be required to be on the floor full time with some occasional office related duties.
JOB RESPONSIBILITIES
- Attends any pre-production meetings and / or interacts with customers directly as necessary.
- Ensures high quality standards in all production client deliverables.
- Works closely with project team, and client contacts as needed, to ensure production deliverables within specific area of expertise to follow project specifications and meet client needs.
- Develops sound and effective production solutions to issues that impact a department or client.
- Creates strong and effective internal partnerships to ensure client needs are met and projects stay within scope, budget, timeline, quality and other Key Performance Indicators (KPIs).
- Proactively leads the development of improved production processes to better serve clients and achieve financial targets.
- Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors.
- Follows-up with direct reports to ensure jobs are on target for established hours and deadlines and adhering to company policies and procedures.
- Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.
- Additional duties as assigned.
QUALIFICATIONS / REQUIREMENTS
