What are the responsibilities and job description for the Sales Support Coordinator position at The Ziegenfelder Company?
ESSENTIAL FUNCTIONS
A Ziegenfelder Sales Account Coordinator is responsible for:
- Start to finish communication and accuracy from the time the order is placed until payment is received.
- Gatekeeper of all customer information including but not limited to setting up a new customer, shipping/ billing address, managing contacts, setting up item pricing and related promotions.
- Receiving all sales orders from customers ensuring accuracy including pricing, case count, shipping location and times.
- Being the liaison between customers, sales, and logistics. Responsible for communication between brokers and customers.
- Reviewing and approving promotional and fee expenses as they are submitted by the customer while working closely with the team to investigate and resolve outstanding balances on customer accounts.
- Maintaining monthly customer accruals for financial statement purposes.
- Managing customer portals and supplying all needed information in a timely manner.
- Communicating directly with customers, new and existing to establish EDI requirements. Coordinate and perform transactional testing with trading partners. Managing and rectifying sales orders errors that are received via EDI.
- Sending out daily tracking of orders and sales performance
- Ensuring that all ASN (Advanced Shipping Notice) is completed
- Ensuring that all sales expenses are completed and paid out in a timely manner
- Adjusting daily work schedule as needed to meet customer and production requirements at all locations.
Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer.
