Ziegenfelder- Administrative Assistant

POSITION

As the Administrative Support Coordinator, your smile will be first thing that POPS to our guest and our teams. You have the pleasure of providing support to ensure the efficient operation of our production and administrative facilities. Your strong communication and organizational skills will enable you to work collaboratively with various managers and employees at all levels, providing excellent service. You will also be the first point of contact for any customer and vendor inquiries to ensure they are directed appropriately.

Essential Functions

• General administrative duties including: answering phones, routing messages to appropriate team members, preparing outgoing mail/shipments, distribute incoming mail, maintain an organized filing system for various documents, etc.
• Generate purchase and office supply orders for miscellaneous purchases for all departments and facilities.
• Ensure mail is taken to the post office daily.
• Correspond and be primary contact for Vending Machine needs/issues.
• Prepare and send packages for various departments.
• Prepare and modify documents including correspondence, reports, drafts, memos, and emails.
• Maintain and update the phone directory for Ziegenfelder.
• Correspond with consumers regarding complaints, suggestions and inquiries via phone, email, voicemail, or letter.
• Accurately reconciles receipts and invoices for Accounting.
• Greets visitors and contractors, having them sign in and fill out any necessary paperwork.
• Assist with accommodations for travel, hotels, rental cars, and flights.
• Performs other duties as assigned.
  
  

LEADERSHIP COMPTENENCIES

Leaders at all levels and in all roles at Ziegenfelder strive to demonstrate:

• Integrity: Is direct and truthful, is ethical in making decisions and speaks candidly about tough issues. Is widely trusted by others and keeps confidences.
• Self-awareness: Has an accurate picture of strengths and weaknesses and is willing to improve.
• Accountability: Seeks to take responsibility before placing blame. Admits mistakes, owns failures and works hard to deliver against expectations and responsibilities.
• Credibility: Meets and exceeds performance standards, clearly communicates standards and expectations to others and is willing to hold others accountable to performance standards.
• Commitment: Contributes maximum effort to the task at hand and is willing to sacrifice personal gain for the good of the team and organization. Willing to go above and beyond to support success for others and the company.
• Teamwork: Focuses others’ energy on common goals, priorities and problems. Seeks common ground in an effort to resolve conflicts. Works harmoniously with other colleagues and departments.
• Initiative: Works to identify and seize opportunities when they arise. Does what is needed to be done without being directed.
• Values and gives feedback: Seeks out, responds to, shares, and uses feedback
  
  

IDEAL CANDIDATE

We are looking for an upbeat, self-starting, responsible candidate who can work in a dynamic, fast-paced growing company and is able to work both autonomously, as well as, collaboratively.

Specific Requirements Include

• High School degree/GED required.
• Must have a minimum of 2 years of equivalent customer service or administrative assistant experience.
• Ability to work effectively in a team environment, keep each other up to date and provide coverage as needed.
• Candidate must be flexible to workdays, overtime, and some evenings.
• Excellent oral and written communication skills
• Proven customer service skills including the ability connect with customers internally and externally.
• Must be extremely detail-oriented and have top-notch organization skills.
• Flexibility and comfort with changes along with ability to adapt quickly and pivot from one project to another as it is needed.
• Unflinching integrity with proven ability to handle sensitive and confidential information.
• Willingness to do unglamorous, repetitive, and tedious tasks. You love organizing, categorizing, and making sure everything is correct, and you understand this is critical to the success of the team!
• Experience with MS Word, Excel and Outlook as well as have a solid foundation with the Internet and aptitude to learn new software programs quickly.
• Demonstrated and proven ability to connect with people at all levels.
  
  

Physical Abilities/Working Enviroment

• Standing or sitting up to 8 hours per day.
• Moving and lifting objects weighing up to 25 pounds occasionally, and/or up to 10 pounds frequently.
  
  

Who We Are

The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.

Armstrong is an Equal Opportunity Employer.