Senior System Administrator
- The Senior Systems Engineer provides skilled technical services in support of installation, configuration, testing, integration, and ongoing support for applications or infrastructure.
Responsibilities include but not limited to :
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, workstations, and networking equipment.Install and upgrade computer components and software.Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing issues, and assessing the impact of problems.Provide documentation and technical specifications to the Project Team and Manager for the planning and implementation of new or upgraded IT infrastructure (hardware or software).Lead desktop and helpdesk support efforts, ensuring that all desktop applications, workstations, and related equipment problems are resolved in a timely manner with minimal disruptions.Utilize leadership skills to exercise independent judgment and decision-making, especially in diagnostics and troubleshooting of individual applications or infrastructure.Manage multiple assignments simultaneously, including configuration, development, integration, testing, and resolution of issues for systems; assess, troubleshoot, and follow established guidelines for escalating hardware, software, and networking problems.Perform diagnostics and troubleshooting in support of designated applications, including both custom-built solutions and Commercial Off-The-Shelf (COTS) products.Convey detailed status updates to internal teams to ensure alignment and transparency on project progress.Communicate clearly and professionally to foster collaboration and ensure project success.Engage in problem resolution and strategic planning; implement, maintain, and monitor operating systems and related subsystems; participate in and lead small projects and activities.Skills & Experience required :
Support for Microsoft related technologiesWindows Servers (FSMO, DNS, DHCP, etc)Active DirectoryAzureMicrosoft 365Microsoft 365 AdministrationExchange, SharePoint, OneDrive, & Teams OnlineIntuneAzure ADVirtualizationVMWareHyper-VFirewall Implementation & troubleshootingKnowledge & experience with complex networking environmentsDeep understanding of Active Directory, Group Policy, File Sharing, etc.Recommended knowledge, skills, and competencies :
Strong knowledge of systems and networking software, hardware, and networking protocolsExperience with scripting and automation toolsExperience with all modern operating systemsExperience with Kaseya BMS and VSAQualifications for Systems Engineer
Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required3-5 years of IT administration experienceSystem administration and IT certifications in Microsoft, or other network related fields are a plusWorking knowledge of virtualization, VMWare, Hyper-V, or equivalentA proven track record of developing and implementing IT strategy and plansStrong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocolsBenefits :
Incredible company cultureMedical / Dental / Vision health plansHSA / FSA participation based on insurance planPTO / Sick / Holiday payAbility to contribute to Long-term Disability and Short Term Disability plansDiscretionary bonusesDependent Care FSAPaid Parental LeaveEmployee life Insurance 100% Company Paid401K participationExplosive company growthCompany-sponsored Team Building EventsState-of-the-art, modern office with amenities : free onsite gym, snacks, drinks, and a food hallPhysical Demands :
The physical demands below describe the essential job functions needed to complete this job.
Consistent hand and finger dexterity necessary to operate computer equipmentConsistently required to sit, stand, walk, talk, hear, and seeRoutine use of hands to typeOccasional need to stoop, kneel, crouch, twist, crawl, reach, and stretchOccasional need to walk around the officeConsistent vision abilities required; close vision, depth perception, and ability to focusMay require travel dependent on company needsOccasional need to lift and / or move up to 30 poundsEnvironmental Conditions :
The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)Work is in an open office environment with steady conversation and interruptionThe statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position. Work involves sitting most of the time. Walking and standing are required only occasionally, and all other sedentary criteria are met.
It is the policy of The 20, LLC. to offer Equal Employment Opportunity to all qualified applicants, regardless of race, color, creed, religion, national origin, sex, age, disability, genetic infuriate, or any other status protected by federal, state, or local laws.
