What are the responsibilities and job description for the Patient Service Representative position at ThedaCare, Inc.?
Job Title: Representative
We are seeking a dedicated individual to join our team at ThedaCare, Inc., where they will serve as a liaison between patients and our service-oriented retail healthcare staff.
This role requires excellent communication skills, empathy, and the ability to provide exceptional patient care.
Main Responsibilities:
- Deliver outstanding customer service to patients and their families.
- Provide clear and concise information regarding products and services offered by our retail healthcare business.
- Maintain a clean and organized workspace, adhering to all safety and quality standards.
- Collaborate with healthcare professionals to ensure seamless patient care.
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred.
- Previous experience in a retail or healthcare setting is an asset.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
Why Join Us?
At ThedaCare, Inc., we value our employees and offer a comprehensive benefits package, opportunities for professional growth and development, and a dynamic work environment that prioritizes patient-centered care.