What are the responsibilities and job description for the Administrative Coordinator position at ThedaCare?
Why Choose ThedaCare?
Living a Life Inspired
At ThedaCare, we strive to provide outstanding care and make a meaningful difference in the lives of our patients and communities. Our new vision is bold, ambitious, and ignited by a shared passion for excellence.
As a Patient Service Representative, you will be empowered to take action in delivering higher standards of care, lower costs, and a healthier future for our patients, families, and communities. You will work closely with customers, providers, and team members to provide an exceptional customer experience.
Key Accountabilities:
Living a Life Inspired
At ThedaCare, we strive to provide outstanding care and make a meaningful difference in the lives of our patients and communities. Our new vision is bold, ambitious, and ignited by a shared passion for excellence.
As a Patient Service Representative, you will be empowered to take action in delivering higher standards of care, lower costs, and a healthier future for our patients, families, and communities. You will work closely with customers, providers, and team members to provide an exceptional customer experience.
Key Accountabilities:
- Interact and communicate with internal and external customers to enhance the customer experience.
- Collect and enter demographic, clinical, billing, and insurance information from customers or responsible parties to facilitate a seamless customer experience.
- Schedule patients following established policies and procedures to ensure accuracy.
- Proactively problem-solve access issues that arise when scheduling to meet stakeholder needs.
- High School diploma or GED preferred
- Must be 18 years of age
