What are the responsibilities and job description for the Infrastructure Manager position at ThedaCare?

Why ThedaCare?

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work / life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness -

Lifestyle Engagement

e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support

Access & Affordability

e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The Manager, IS Technical Services maintains and expands unified communications and network environments. Manages HIT communications platforms and grows IS communications in a reliable and cost-effective way to meet future needs. Is responsible to develop IS communications maintenance and growth plans, create annual and project budgets, manage the IS team members, and keep the executive team up to date on the latest technologies that could help ThedaCare provide the best care possible to our patients.

Job Description :

In this role.. . You will take charge of managing our servers and data centers, playing a crucial role in our overall system. Your responsibilities will include supporting all vendors and overseeing contracts to ensure seamless operations. You will be instrumental in implementing robust security measures and disaster recovery strategies. Additionally, you will lead various small projects throughout the year, helping to drive innovation and improvement. We are seeking a dynamic strategic planner who is passionate about propelling our team to new heights and achieving outstanding results.

KEY ACCOUNTABILITIES :

Effectively manages team members in a manner consistent with ThedaCare policies and values. Ensures the recruitment and retention of competent team members to meet the needs of the business operations of the department.

Is accountable for daily activities and work processes that result in quality outcomes.

Oversees and ensures accuracy of time and attendance and payroll practices.

Supports ThedaCare's IP-based network, telecommunications systems, contact center solutions, and email systems.

Updates and maintains centralized information management systems (ticket systems, architecture diagram archives, CMDB, SOPs).

Oversees monitoring, capacity planning, performance tuning and optimization, lifecycle management of network, and communications systems within the enterprise.

In conjunction with architecture, oversees design and implementation of any modifications or replacements.

Maintains ThedaCare's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.

Preserves assets by implementing disaster recovery, back-up procedures, and information security and control structures.

Accomplishes financial objectives by forecasting requirements, participating in an annual budget process, scheduling expenditures, and analyzing variances.

Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Leads IS operations activities for the department to include being the main escalation point for incident resolution and recovery.

Creates operational reporting and metrics for IT management and presents progress reports to senior management.

Ensures that realistic estimates of cost, duration, and resource requirements are agreed to. Monitors projects and tasks against these criteria and takes corrective action as necessary.

Performs risk assessments and develops risk mitigation and contingency for infrastructure and disaster recovery plans.

QUALIFICATIONS :

Bachelor's degree in computer science, information systems

Five years of progressive responsibility in a leadership position

Three years of leadership experience to include leading teams and / or projects

PHYSICAL DEMANDS :

Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance

Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT :

Normally works in climate controlled office environment

Frequent sitting with movement throughout office space

Use of computers throughout the work day

Frequent use of keyboard with repetitive motion of hands, wrists, and fingers

Scheduled Weekly Hours :

40 Scheduled FTE :

1 Location :

Corporate - 222 Building - Appleton,Wisconsin Overtime Exempt :

Apply for this job

Receive alerts for other Infrastructure Manager job openings

Infrastructure Manager

What are the responsibilities and job description for the Infrastructure Manager position at ThedaCare?

What is the career path for a Infrastructure Manager?

Job openings at ThedaCare

Not the job you're looking for? Here are some other Infrastructure Manager jobs in the Appleton, WI area that may be a better fit.

We don't have any other Infrastructure Manager jobs in the Appleton, WI area right now.

AI Assistant is available now!