What are the responsibilities and job description for the Director, Customer Success position at Thegradcafe?
Job Description
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Director, Customer Success - Loyalty & Customer
How You'll Make an Impact
As the Director of Customer Success, you will play a pivotal role in shaping the future of our customer relationships, driving product adoption, and fostering long-term loyalty. Your leadership will directly influence our ability to deliver exceptional value to our clients and ensure their success with Epsilon's solutions. Here's how you will make an impactful difference at Epsilon :
- Work together win together : As the Director of Customer Success for PeopleCloud Loyalty and Customer solutions, you will create a collaborative environment where cross-functional teams and customer stakeholders work together to achieve shared goals. Your leadership will ensure that every customer interaction is meaningful and contributes to mutual growth and success.
- Innovate with purpose : You will be part of a forward-thinking company that values creativity and collaboration. In this role, you will leverage cutting-edge Customer Success Management technology and best practices to develop innovative strategies that deliver measurable value to our clients. By continuously identifying new opportunities and refining our approach, you'll ensure that our solutions not only meet but exceed customer expectations. Your commitment to continuous improvement and purposeful innovation will help us transform customer experiences and achieve outstanding business outcomes.
What You'll Achieve
Who You Are
Salary Range : $155,000-$170,000
The application deadline for this job posting is 09 / 19 / 2024
Additional Information
Epsilon at Our CORE
Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions, and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging, and loyalty solutions. We process 400 billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek, and the MRC.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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Salary : $155,000 - $170,000
