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Clinical Device Support Engineer

Themesoft Inc.
Worcester, MA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/20/2025

Role : Clinical Device Support Engineer

Location : Worcester MA Onsite

JD :

Clinical Device Support / End-user Support / Field Engineer Skills :

Bachelor’s degree in Computer Science or similar field

  • Prior experience in Clinical Devices or related field
  • In-depth knowledge of Clinical hardware and software systems, like MRI, Cardio, Xray machines
  • Knowledge in computer operating systems such as Mac, Linux, and Windows

Responsibilities : -Provide support for users of Clinical Device and systems.

  • Provide hands-on Support in Clinical Device setups, upgrades, and maintenance.
  • Provide general training for relevant applications and hardware
  • Responds to client inquiries
  • Provides technical support to end users
  • Troubleshoots hardware and software issues
  • Provides instructions or directly sets up Clinical Device
  • Travel from Site to Site for the Clinical Device support in different facilities.
  • Records logs of rendered support.
  • Good interpersonal skill and communication.
  • Travel from office to onsite is required on a daliy basis with milage reimbursment on travel bills.

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