Kore.AI Architect

Role: Kore.AI Architect

Location: Remote

Duration: 12 Months Contract

Client: Cognizant

Job Description

Solution Design & Strategy:

Architect endtoend Kore.ai solutions (chatbots, virtual assistants) aligned with business goals.

Develop blueprints for multichannel deployment (web, mobile, social).

Implementation & Integration:

Lead development teams in building, testing, and deploying Kore.ai bots.

Integrate with APIs, cloud services (AWS/Azure/Google Cloud Platform), CRM/ERP systems, and databases.

Optimization & Compliance:

Ensure performance, scalability, and security (GDPR, HIPAA compliance).

Implement analytics for monitoring and continuous improvement.

Leadership & Collaboration:

Mentor developers and collaborate with UX designers, PMs, and stakeholders.

Provide presales support, including demos and solution proposals.

Innovation & Documentation:

Stay updated on Kore.ai features and AI/ML trends.

Maintain technical documentation and best practices.

Technical Expertise:

Proficiency in Kore.ai platform (NLP, bot development, IVR).

Programming: JavaScript, Python; APIs (REST, Webhooks).

Cloud platforms, DevOps/CICD pipelines, SQL/NoSQL databases.

Experience:

5 years in software architecture, 2 years with Kore.ai or similar AI platforms.

Conversational AI projects and Agile methodologies.

Education & Certifications:

Bachelor's in Computer Science or related field (Master's preferred).

Kore.ai certification; cloud certifications (AWS/Azure) a plus.

Soft Skills:

Strong communication, problemsolving, and project management.

Preferred Qualifications

Industry experience in healthcare, finance, or retail.

Advanced Kore.ai certifications; familiarity with Dialogflow, Rasa.

Opensource contributions or AI research publications.

Thanks,

Karthick Ramasamy

Lead Technical Recruiter

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