Ecommerce Reporting & Analytics Assistant

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

Become an integral part of an emerging business for Theory. The Ecommerce Reporting & Analytics Assistant is responsible for compiling, analyzing and reporting data across several critical areas of the ecommerce business: digital marketing, voice of customer insights, in-season financial performance, site metrics, and product performance. This role will assist cross functional teams by delivering date insights to drive strategic decision making and improvements to ecommerce operations.

Responsibilities

Digital Marketing:

• Support in pull weekly, monthly and quarterly marketing performance in both paid and owned channels
• Run analysis for campaign performance and make recommendations based on data
• Social

Voice of Customer:

• Update and develop key reports for sharing VOC data across the organization
• Support in our monthly hindsight reporting to senior management and make recommendations for assortment improvements
• Pull key reporting for customer reviews, and customer satisfaction

Financial In Season Reporting

• Update daily reporting for management review
• Work closely with finance team to ensure all ec information is accurate for P&L forecasting
• Update any reporting for GHQ, with supervision from management

Site Metric Reporting

• Update key site reporting on a daily basis to track sales, conversion rate, average order value and sessions
• Drive deeper analysis of page performance to improve our site linking strategies
• Analyze the data to influence and suggest site boosting strategies and content placement

Product Reporting

• Analyze product performance data to identify trends, opportunities and areas of improvement on a daily, weekly and monthly basis.
• Collaborate with merchandising team to provide site metrics to influence buying strategies
• Support in reviewing inventory position for ec channel and review any potential OOS as well ensure we are proactive in our liquidation of aged products

Ad Hoc Analysis

• Respond to ad hoc reporting requests and conduct special projects as needed
• Work closely with IT in the development of automated reporting solutions

Requirements

• 2 years’ experience in Analytics, E-commerce experience preferred
• Bachelor’s degree in Business, Marketing or other quantitative field preferred
• Excellent analytical and problem-solving skills with a strong attention to detail
• Ability to build reports and summarize data in a meaningful way for the goals of the business
• Willingness to learn about and participate in other areas of the ecommerce business
• Computer proficiency MS Office: Outlook, Excel, Word
• Excellent interpersonal skills supporting a team environment
• Excellent communication skills - verbal and written
• Strong planning and organizational skills with a sense of priority for deadlines

Salary range: $31/hr -$33/hr*

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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