Reset Store Manager - Old Orchard

Therabody® is the wellness tech leader with a mission to inspire and enable every body and mind to keep moving. Therabody’s product ecosystem includes category-creating innovations in wellness products, proprietary software, digital content, and biometrics that have proven benefits around alleviating stress and pain and enhancing performance and sleep. Not only is it part of our brand ethos to help others, but we are also defining the cutting edge of wellness technology while winning accolades such as Fast Company’s Brands That Matter, Oprah's Favorite Things 2022 and the TIME Best Inventions 2022 award.

Who We Are:

Therabody® is a pioneer in the wellness technology space, developing products and services that optimize human performance and unlock the body’s natural ability to achieve health and well-being. Founded by Dr. Jason Wersland to alleviate his debilitating pain after a traumatic accident, he invented the category-defining percussive therapy device, Theragun®, rooted in more than a decade of research and development. The company continues to pave the way with its innovative ecosystem of wellness solutions, including pneumatic compression (RecoveryAir®), electrical stimulation (PowerDot®), vibration therapy (Wave series), and USDA Certified Organic CBD (TheraOne®).

Science is fundamental to Therabody’s DNA; Therabody uses existing science, combined with internal and external research, to validate products and services. Therabody’s products are embraced by the medical community and millions of consumers worldwide. Currently available in more than 60 countries, including company-owned retail stores and Reset®, a whole-body wellness center.

Who We’re Looking For:

We’re looking for a Reset Store Manager to develop and uphold an environment where a world-class team of brand ambassadors is empowered and supported to deliver market-leading engagement with each of our guests. Our store serves as a connection point for our current and future community, where we drive brand immersion, have impactful engagement, and build community.

Responsibilities: 

Sales Performance and Retail Objectives:

Achieve store sales goals and other financial targets

Analyze store performance, identify problems, and craft solutions. This includes monitoring and understanding sales reports

Act as a brand ambassador for Therabody, play an active role in the community, and seek outreach/networking opportunities

Demonstrate the highest level of service for our brand, mentor the team on service standards and assist in growing our community

Customer Experience 

Cultivate a unique, fun, and seamless Customer Experience

Embrace and lead a customer-centric retail team

Follow and lead safety protocols to ensure the health and safety of our team and customers  

Stock and Inventory Management

Communicate with HQ to ensure inventory meets the needs of the business

Manage all return processes following Therabody policies and procedures while providing exceptional customer service

Ensure accurate and efficient receipt, transfer, and inventory of all goods between our store and warehouse

Store Operations

Maintain operation of all POS functions to ensure accurate store reporting and accounting

Manage any facilities issues as they arise while controlling operational costs

Maintain all display fixtures, lighting, and marketing material

The Right Person Would Have:

5 years of retail management experience, preferably within a luxury brand or lifestyle company

A proven ability to drive sales from start-up, execute events and work in concert with marketing

A talent for managing and developing a cohesive team

The ability to lift boxes to 50lbs

The ability and willingness to work weekends, evenings, and holidays as needed

The salary for this position ranges from $65,000 - $85,000, commensurate on experience. This base range is for the U.S. and not applicable to locations outside of the U.S.

Therabody is committed to diversity, equity and inclusion. We will not tolerate discrimination in employment, employment-related decisions, or in business dealings on the basis of race, color, genetic information, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, or any other legally protected status. We will strive to provide an environment free of discrimination to our team members, customers, guests, and suppliers. We seek contributors from all backgrounds and walks of life to join our team, and we encourage our employees to bring their empowered, passionate, and authentic selves to work every day.

Salary : $65,000 - $85,000