What are the responsibilities and job description for the Per Diem Medical Marketing, Referral, & Patient Relations Coordinator position at Theradynamics?

About Theradynamics :

At Theradynamics Physical Therapy, our mission is to provide high-quality, personalized rehabilitation services that help our patients regain their health and achieve optimal outcomes. We are looking for a dynamic, Referral & Patient Relations Coordinator to help expand our reach, maintain strong relationships with physician offices, and ensure our patients receive the best care possible.

Job Description :

The Referral & Patient Relations Coordinator will be responsible for visiting physician offices, marketing Theradynamics' services, and fostering strong, long-term relationships with physicians, office staff, and patients. This position serves as the main point of contact between the physician offices and Theradynamics, with a focus on generating referrals, maintaining a high level of patient satisfaction, and ensuring the seamless flow of patient care. You will play a crucial role in ensuring our patients are scheduled appropriately, that their concerns or negative feedback are addressed promptly, and that Theradynamics maintains a strong, visible presence in the medical community. Key Responsibilities :

Marketing & Outreach :
Visit physician offices assigned to you a minimum of 2x per month to market Theradynamics' physical therapy services, highlighting our commitment to quality care.
Generate referrals by building relationships with physicians, office staff, and other healthcare providers.
Be the primary point of contact between physician offices and Theradynamics for any inquiries, updates, or concerns.
Referral Management & Relationship Building :
Cultivate and strengthen relationships with assigned physician offices to ensure a steady stream of referrals and patient satisfaction.
Ensure a minimum 90% coverage ratio by visiting each assigned office a minimum of two times per month and building rapport with key contacts.
Patient Satisfaction & Feedback :
Drop off reports, communicate treatment progress, and collect feedback on patient satisfaction.
Address any negative feedback or concerns from patients and work with the clinic staff to resolve issues.
Ensure patients are scheduled appropriately and assist with any scheduling issues or patient care needs.
Reporting & Documentation :
Maintain accurate records of visits, referrals, patient satisfaction feedback, and any other relevant data.
Regularly report on progress to management regarding referral generation and patient relations efforts.
Travel :
Travel to physician offices within an assigned territory. Candidates must have a reliable car for this role.
Candidates will be reimbursed for mileage at the current IRS rate. Mileage must be tracked in Repsly or another system provided by Theradynamics

Requirements :

Bilingual Preferred (English / Spanish)

Should be fluent in both English and Spanish

with the ability to communicate effectively with patients and healthcare providers.

Experience :

Previous experience in medical marketing, physician relations, or a similar role is highly preferred.

Familiarity with medical laws and ethical considerations, such as HIPAA and other healthcare regulations.

Vehicle Requirement : Candidates must have access to a reliable vehicle for travel between physician offices.

Physical Requirements : Ability to sit and stand for long periods during visits, meetings, and report drop-offs.

Performance Expectation : Achieve a minimum 90% coverage ratio, meaning you will need to visit each assigned office at least twice per month.

Hours : The role is full-time with an expectation of up to 8 hours per day. Flexibility in scheduling is necessary as travel and office hours may vary

Preferred Skills :

Previous experience working in a healthcare marketing or business development role, particularly in the medical or rehabilitation field.

Ability to handle difficult situations professionally, including addressing patient concerns and negative feedback.

Strong communication and interpersonal skills to develop and maintain relationships with physicians and patients.

Why Work with Theradynamics?

Competitive Pay : Starting at $25 / hr with opportunity for growth.

Mileage Reimbursement : Reimbursement at the current IRS rate for business-related travel.

Supportive Environment : Join a team of dedicated professionals who are passionate about providing exceptional care.

Career Growth : This is a dynamic position with room for growth and the opportunity to make a direct impact on the company's success.

To Apply :

Please submit your resume along with a cover letter detailing your relevant experience. We look forward to hearing from you!

Job Types : Per Diem

Pay : From $25.00 per hour

Expected hours : 37.5 per week

Benefits :

401(k)

Dental insurance

Employee assistance program

Health insurance

Paid time off

Vision insurance

Ability to Commute :

Jackson Heights, NY 11372 (Required)

Ability to Relocate :

Jackson Heights, NY 11372 : Relocate before starting work (Required)

Work Location : Hybrid remote in Jackson Heights, NY 11372

Theradynamics is an EEO employer - M / F / Vets / Disabled

Salary : $25

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Per Diem Medical Marketing, Referral, & Patient Relations Coordinator

What are the responsibilities and job description for the Per Diem Medical Marketing, Referral, & Patient Relations Coordinator position at Theradynamics?

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