Receptionist

Job Summary:
The Receptionist/Aide at Therapaedic Physical Therapy, Inc. will be the first point of contact for our patients, managing front office responsibilities and assisting with patient care. This full-time position offers a fulfilling opportunity to enhance patient experience and contribute to clinic efficiency.

Reception Duties:

• Greet and welcome patients and visitors with a friendly and professional attitude.
• Answer and manage phone calls, check voicemails, and conduct follow-up calls.
• Schedule and confirm patient appointments, effectively managing the clinic calendar.
• Manage patient check-ins/check-outs, including payment processing.
• Maintain a clean, organized front desk and waiting area.
• Address patient inquiries and provide information about our services.
• Use EHR software for scheduling, patient records, and communication.

Chiro/PT Aide Duties:

• Assist physical therapists and chiropractors in preparing treatment rooms and equipment.
• Support patients during therapy sessions by setting them up on prescribed modalities and guiding them through tasks as directed by clinicians.
• Ensure treatment areas are clean, stocked, and ready for use.

Qualifications:

-Education: High school diploma or equivalent required.

-Experience: Minimum of 3 years of experience as a receptionist, preferably in a medical or clinical setting.

Skills:

• Proficiency in answering phones, managing voicemails, and conducting follow-up calls.
• Experience with scheduling and patient check-ins/check-outs.
• Basic office automation computer skills (email, printers, scanners, PC & tablet computers)
• Ability to learn electronic health records and practice management technology
• Familiarity with Simple Practice EHR software is a significant advantage.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and thrive in a busy work environment with a positive attitude.
• CPR certification is preferred

This position offers; Team Environment: Be part of a collaborative team dedicated to patient care.

Professional Growth: Opportunities for continuous training and development.

Work-Life Balance: Enjoy a full-time position with a consistent schedule.

Impactful Role: Directly contribute to improving patients' health and wellness.

Job Type: Full-time

Pay: $16.49 - $19.49 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• No weekends

Experience:

• Customer service: 3 years (Preferred)
• Medical receptionist: 3 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Woodbridge, VA 22193 (Required)

Ability to Relocate:

• Woodbridge, VA 22193: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $19