What are the responsibilities and job description for the Medical Receptionist - Full Time position at Therapy Partners Group?
Starting hourly : $19.00 $20.00 per hour
Golden Bear Physical Therapy a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving the Central Valley El Dorado County and surrounding communities for over 40 years. We are known for providing the highest quality individualized care for our patients and our team of highly skilled physical therapists who are passionate about helping patients achieve their goals.
Currently we are looking for a full time Medical Receptionist for our Modesto locations who will also provide coverage to our locations in Turlock Ceres Oakdale Riverbank and Ripon when needed.
Schedule needed : MondayThursday 7 : 00 am 5 : 00 pm and Fridays 8 : 00am Noon
ESSENTIAL POSITION DUTIES
- Greets warmly and maintains a friendly welcoming relationship with all patient care coordinators and any external connections.
- Clearly communicates with all staff including clinical and corporate employees in a friendly and courteous manner
- Responsible for answering phones and greeting patients with the utmost professionalism and care in a timely manner and returning VMs same day received. Will maintain higher than 85% answer call rate.
- Participates in and adheres to as required the HIPAA Policies and Procedures of Therapy Partner Group
- Escalates patient issues and concerns as needed to local Clinical leadership and Regional Front Office management.
- Scheduling patient’s initial evaluations and follow up visits through plan of care
MINIMUM POSITION REQUIREMENTS
Knowledge Skills and Abilities
Education and Experience
Education : High School diploma or equivalent (Must be 18)
Experience : Practice Management System knowledge patient scheduling capabilities and insurance plan understanding.
Physical Requirements and Working Conditions
Requires prolonged sitting some walking bending stooping reaching and stretching. Requires eyehand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other equipment. Requires normal range of hearing and eyesight to record prepare and present reports. No travel is required.
LIMS1
Salary : $19 - $20
