Bilingual Office Manager

Therapy Tree is looking for a dedicated and organized Bilingual Office Manager to oversee the daily operations of our outpatient pediatric clinic. The Office Manager will play a vital role in ensuring that the clinic runs smoothly, providing exceptional support to our medical staff and a welcoming environment for our young patients and their families. Key responsibilities include:

• must be Bilingual (Spanish)
  
  

Fridays: Monitor the NCNS sheet and make sure each charge is approved

Job Requirements

• Supporting therapists by ensuring they have access to necessary technology, protocols, and therapy materials, while managing upkeep, charging, and stocking of all items
• Optimizing and filling clinic schedules, while actively working to fill clinics and hit business KPIs
• Documenting and creating decision trees, as well as developing and documenting business processes
• Training and managing employees, including creating and maintaining training materials
• Being present at the clinic on a rotating basis during all hours of operation, including evenings and weekends, to ensure familiarity with clinic operations
• Conducting safety checks, overseeing maintenance of the clinic and equipment, and managing cleaning crews
• Responding to security and maintenance issues after hours and covering other clinics as needed
• Managing the clinic budget and overseeing purchasing decisions
• Training patients for check-in, payments, registration, and documentation
• Potentially managing remote clinics without an OM
• Collaborating with other OMs and participating in weekly meetings with the Executive Team to track KPI progress
• Working closely with the Clinical Director (CD) to support their success and translating as needed, with a requirement to complete a course to become a certified medical translator
• Answering phones and emails to assist with various inquiries
  
  

The ideal candidate will have strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving. If you are passionate about optimizing clinic operations and supporting our team, we encourage you to apply.

Therapy Tree (Benefits)

• Competitive compensation
• Excellent comprehensive health benefit package that includes health, dental and vision
• A 401K plan
• 40 hours of annual PTO and 40 hours of annual STO provided and accrual increases every year
• Six paid holidays and one floating holiday
• Free EOS gym Membership
  
  

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