What are the responsibilities and job description for the Customer Success Executive position at TheRIIM LLC?
Company Description
About US (https://www.markate.com/about-us) | Mobile: ios.markate.com | android.markate.com
Markate.com is a cloud based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation
We are located in Scottsdale Kierland area and rated us one of fast-growing companies in the Phoenix valley.
Job Description
Job Details:
• Competitive, goal oriented with the ability to think strategically and operate within a fast-pace growing business
• Enthusiastic and creative leader with the ability to inspire others
• Strategic, consultative thinker able to focus on innovative, measurable solutions
• Experience establishing, tracking and reporting customer metrics across the organization
• Superior communication skills with small and large audiences
• Competitive, goal oriented with the ability to think strategically and operate in a scaling business
• Understanding of the current national, regional and local emerging market trends, the regulatory environment, and the impact to the Healthcare industry, and to prospects and customers
• Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person
Good to have
- Experience preparing marketing, user guide onboarding documentation/videos
- Make online videos for user learning
Qualifications
3-5 years of strategic business development/customer Management experience in CRM platform
• Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.