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Sales - Inside - Industrial Technical

Thermal Devices, Inc.
Westminster, MD Full Time
POSTED ON 4/3/2025 CLOSED ON 4/17/2025

What are the responsibilities and job description for the Sales - Inside - Industrial Technical position at Thermal Devices, Inc.?

Position Summary

Entry Level Inside Technical Sales position is available for energetic sales-oriented person preferably with a mechanical engineering, electrical engineering or industrial engineering degree or equivalent work experience with the aptitude to sell mechanical or electrical devices in a consultative selling environment. Thermal Devices is a growing industrial distributor specializing in the sale and application of industrial process heaters and process control equipment. Our heaters and controls are used in the manufacturing of products in industries such as rubber, glass, plastic, cement, food, chemicals, packaging, filtration, etc.

Technical Salesperson will be responsible for taking incoming inquiries, customer support, support of outside representatives, and for acquiring new accounts and/or projects in accordance with the Company sales processes and goals.

Skills and Competencies

Ability to effectively communicate technical information primarily over the phone but also via live chat, email, etc. Basic understanding of sales strategies is preferred.

Position Responsibilities

  • Customer Product Support/Order Processing. Handle incoming customer inquiries and process purchase orders proficiently and efficiently.
  • Sales. Develop new relationships with customers and maintain existing relationships. Growth is the main focus.
  • Customer Relations. Maintain the Company’s relationships with current customers. Develop relationships with new customers. Educate current and potential customers about Company’s competencies.
  • New Business. Identify, develop and generate new business activity. A significant amount of time will be dedicated to telephone prospecting, which includes but not limited to obtaining new customers, growing existing business within current customer base, and retaining existing customer base.
  • Support. Technical support for customers and other sales personnel

Candidate Requirements

Qualified candidates must currently be living within a 45-minute drive of Mount Airy, Maryland. An interest in B2B sales and an outgoing personality are required as is the ability to work independently.

The ability to very clearly and effectively communicate technical information over the telephone is critical for this position and successful candidates will be evaluated for this particular skill in addition to the other position requirements.

If working with industrial customers in a sales role, solving technical problems, and tackling challenging sales opportunities are something you might enjoy, we would like to meet you!

Working Conditions

This is a full-time exempt position in a sales office with occasional site visits to industrial manufacturing plants, construction sites and similar environments. Business hours are between 8:00am to 5:00pm EST.

Salary and Benefits

Thermal Devices offers a complete benefit package including 401k, health, dental, vision, company bonus plan and a competitive salary that is commensurate with a candidate's qualifications for the position

Thermal Devices, Inc. is an Equal Opportunity Employer

Job Type: Full-time

Pay: $20.00 - $34.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Compensation Package:

  • Bonus opportunities

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $20 - $34

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