What are the responsibilities and job description for the Strategic Account Manager position at Thermo Fisher Scientific?
The Immunodiagnostics Division (IDD) of ThermoFisher Scientific aims to dramatically improve the management of allergy, asthma, and autoimmune diseases by providing healthcare professionals with advanced diagnostics technologies and clinical expertise. Our key businesses: allergy, autoimmunity, and systems.
Discover Impactful Work:
Maintain Allergy and Autoimmunity base business and lead the growth of new business within current accounts through continued touch points, overall laboratory awareness and deeper account penetration. Growth through menu expansion will come by working closely with the internal team (Strategic Account Executive, Technical Sales Specialists, Business Development Executives).
The Strategic Account Manager is responsible for maintaining and growing reagent revenue in a prescribed group of laboratory accounts. The individual will be expected to maintain, defend, and grow existing laboratory business in these Reference, Hospital, and Health System Laboratory accounts.
They will be specifically responsible and accountable for the strategy development and tactical execution of the Autoimmunity and Allergy account retention and growth in their given geography. They will also be expected to hold regular Customer Business Reviews to work with the commercial team to ascertain and act on opportunities for growth and optimized lab utilization; initiatives that could include profile normalization, sales/outreach training, cultivation of clinical champions, etc. Where such opportunities exist, the role will act as the primary liaison between the customer (procurement, lab administration, bench, Medical Director, Outreach, etc.) and IDD Commercial personnel (RMs, HSEs, SAEs, TSSs).
The individual is expected to have a solid working knowledge of the laboratory industry, laboratory sales (Strategic Selling), and an ability to communicate appropriate clinical messages related to IDD’s assays.
A day in the Life:
Maintaining base business
Achieving prescribed growth objectives
Defending against competitive threat
Orchestrating proper use of resources to ensure growth. This includes collaborative execution with RMs, HSEs, SAEs, TSSs and others where applicable.
Holding regular Customer Business Reviews
Providing business insight and value to retain customers and ensure customer relationships
Leadership and decision making in adjusting strategy to account for local factors or market shifts
The Strategic Account Manager will report to the Regional Sales Manager - Laboratory and will be expected to work closely with Business Development Executives, Strategic Account Executives, Technical Sales Specialists and IDD’s Commercial Personnel –DSM’s, and Kalamazoo to achieve revenue goals and excellence in customer service.
Keys to Success:
Education
B.S./B.A., preferably in life sciences or business
Experience
5 years’ senior level sales experience in Diagnostics, preferred
Knowledge, Skills, Abilities
Diagnostics or Medical Device Sales
Strategic Selling/complex selling skills
Superior communication skills and demonstrated ability to work effectively in a matrix environment with multiple stakeholders.
Results oriented
Ability to lead without authority to achieve sales goals.
Strong interpersonal skills
Ability to assimilate information to garner support for resources, change, etc.
Must understand the key market drivers and dynamics of the US healthcare market.
Must be a key advocate/enforcer of our Corporate Compliance culture and policies.
Must be a role model for the 4-I Values (Integrity, Intensity, Innovation and Involvement)
Compensation and Benefits
The salary range estimated for this position is $63,500 - $104,450. This position will also be eligible to receive monthly commission bonus' based on company, team, and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer.
We offer a comprehensive Total Rewards package that our US colleagues and their families can count on, which generally includes:
A choice of national medical and dental plans, and a national vision plan
A wellness program, and valuable health incentive opportunities for company contributions to a Health Reimbursement Account (HRA) or Health Savings Account (HSA)
Tax-advantaged savings and spending accounts and commuter benefits
Employee assistance program
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short- and long-term disability, and volunteer time off in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at ThermoFisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
ThermoFisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary : $63,500 - $104,450
