What are the responsibilities and job description for the Parts Counter Associate position at Thermo King Modesto?
Job Summary
We are seeking a dedicated and detail-oriented Associate to join our team. The ideal candidate will play a crucial role in supporting daily operations, ensuring customer satisfaction, and maintaining the overall efficiency of the workplace. This position requires a blend of customer service skills, technical knowledge in transport / refrigeration repair and maintenance, as well as proficiency in various administrative tasks.
Responsibilities
- Assist customers with inquiries regarding repair and maintenance items.
- Manage inventory by stocking products and ensuring that all items are organized and accessible.
- Process transactions accurately using the cash register and POS systems.
- Fulfill orders promptly while maintaining high standards of customer service.
- Utilize Excel for tracking inventory levels and managing data related to sales and orders.
- Demonstrate effective phone etiquette when handling customer calls and inquiries.
- 9:00 am - 6:00 pm shift, Monday - Friday
- Maintain a clean and organized workspace to enhance operational efficiency.
Skills
- Some knowledge of transport / refrigeration repair and maintenance is preferred.
- Proficiency in using Excel for data management and reporting purposes.
- Experience with cash registers and POS systems for efficient transaction processing.
- Excellent phone etiquette to ensure professional communication with customers.
- Ability to negotiate effectively with vendors to secure necessary supplies.
- Strong math skills for accurate order fulfillment and financial transactions.
- Attention to detail and organizational skills to manage stock effectively.
Join our team as an Associate where you can contribute your skills while growing in a dynamic work environment!
Job Type: Full-time
Pay: From $21.82 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $22