Product Manager

Thermon is an Industrial Technology company headquartered in Austin, Texas. Through its global network, Thermon provides safe, reliable and mission critical industrial process heating solutions. Thermon serves the global energy, power generation and chemical markets to provide innovative solutions for industrial heating applications by deeply understanding our customers' needs. We specialize in providing complete flow assurance, process heating, temperature maintenance, freeze protection and environmental monitoring solutions.

Through our values, Care, Commit and Collaborate, Thermon strives to be the world leader in industrial process heating solutions by creating a culture of passionate people that are dedicated to customer needs.

The Role

The Product Manager is responsible for managing THS Thermon Heating Systems product lines throughout the product life cycle from market analysis to product planning to new product commercialization in support of organizational strategy and objectives. This role may be based out of our manufacturing facility located at 100 Thermon Way, San Marcos, TX and reports directly to Product Manager based out of Oakville, Ontario in Canada.

Key Responsibilities and Accountabilities

• Determines customers' needs and desires by specifying the research needed to obtain market information.
• Assesses market competition by comparing the company's product to competitors' products.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraises new product ideas and/or product or packaging changes.
• Develops and maintains product roadmaps
• Provides source data for product line communications by defining product marketing communication objectives.
• Obtains product market share by working with sales leadership to develop product sales strategies.
• Assesses product market data by calling on customers with field sales teams and evaluates sales call results.
• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses, answers questions and requests.
• Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
• Brings new products to market by analyzing proposed product requirements and product development programs; prepares return-on-investment analyses; establishes schedules with engineering and manufacturing.
• Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
• Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipates volume; costs special and customized orders.
• Understands product quality and customer satisfaction. Drives sustaining and continuous improvement efforts to address quality and satisfaction issues.
• Plans for product obsolescence and end-of-life strategy. Drives activities and communication related to de-commissioning and end-of-life
• Other duties as assigned by management.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 7 years' experience in a complex, technical environment (preferably industrial market) in product management.
• Working knowledge of industry market and size
• Comfortable presenting in large groups to management and executive leadership.
• Experience negotiating complex projects and contract terms with customers.
• Experience dealing with customer complaints and leading resolution of critical issues.

Key Characteristics, Competencies and Skills

• Demonstrated ability to drive change and continuous improvement across a broad level/scope.
• Ability to build relationships, lead cross-functional teams, and build consensus among a large group.
• Ability to partner effectively with a senior leadership team and functional leaders in a matrixed environment.
• Ability to travel up to 25% both domestic and international.