What are the responsibilities and job description for the Senior Technical Producer position at Thesis?
Reports to: Production Director
Classification: Exempt, Full Time
WHO WE ARE
We are Thesis. Proudly headquartered in Portland, OR, while serving clients globally for over 20 years. Thesis is a creative agency that drives business success through marketing across technology, strategy and operations.
THE JOB
The Senior Technical Producer is a strategic and detail-oriented leader responsible for managing the execution of projects across diverse technologies and service offerings. This role oversees the full project lifecycle—from intake and briefing to development, QA, and final deployment—ensuring that timelines, budgets, and quality standards are met while balancing both client expectations and internal team needs.
In addition to leading the day-to-day management of project schedules, costs, and deliverables, you take a broader view by overseeing multiple projects within a client’s scope, guiding Producers as needed, and mentoring junior team members. You continuously refine processes to drive efficiency and advocate for best practices while maintaining flexibility to adapt when challenges arise.
With expertise in CRM, email marketing, web/app development, and a platform-agnostic mindset, you are comfortable navigating a wide range of technologies and leading teams through the creative and technical process. Though this role primarily focuses on internal production, it is highly client-facing, managing approvals, reviews, and final scheduling to ensure smooth execution from concept to launch.
AS A PERSON, YOU ARE:
Highly organized. You oversee a high volume of deliverables moving at a high pace, and always know where everything is at, and what’s next. You anticipate speed bumps before they occur, and move obstacles to ensure seamless workflow.
A skilled negotiator. You run internal and client reviews of the work at every iteration. You juggle competing demands with ease and diplomatically navigate any issue, scope, or schedule change while maintaining version control and timeline.
Tactful. You’re an effective, comfortable communicator. You read the room and align the team and client towards a shared objective. You delicately maneuver challenging situations, lead by example, and know when to go the extra step or stay steady. In short, you captain the fleet.
In-tune. You have elevated soft skills and a deep understanding of each discipline that inspires creativity across the team, working/collaborating effectively with different diverse professionals all while juggling various projects with unique stakeholders.
Inspired. You thrive in a fast-paced, deadline-driven environment and know how to inspire a project team to follow. You have a proven track record leading teams. You proactively block and tackle while keeping an eye on the big picture and anticipate future challenges.
Steady. You predict and preemptively eliminate budding conflicts before they arise while resolving current conflicts and challenges through proactive feedback, kind conversation, and problem solving. You navigate and balance the trust of your internal team and the needs of your stakeholders.
Curious. You’re eager to stay on the cutting edge of digital trends, tactics, and seek to inform where we take the work next. You’re always on the lookout for the next opportunity and build the foundation to make it a reality.
Confident. You know how (and when) to have the hard conversations, with internal teams and clients alike, and know when to elevate issues to discipline and account leadership while providing thoughtful solutions.
IN THIS ROLE, YOU WILL:
Manage and track budgets of $1M-$3M which include complex projects, initiatives, or SOWs that span one or multiple lines of business. You are accountable for managing the project budget in accordance with client and agency expectations.
Build meaningful relationships with clients rooted in reliability and trust to support day-to-day needs and build a solid foundation for organic growth.
Proactively partner with Production Leads, Account Supervisors, and Technology Stakeholders to forecast work and drive planning and budgeting conversations specific to your line of work. You are actively seeking opportunities for studio growth and facilitating those opportunities.
Exercise discretion and good judgment in representing the company, advocating on behalf of the client while supporting your team and preserving agency work. Foster strong relationships and trust with clients through anticipating needs while serving as a knowledgeable, reliable and prompt communicator.
Own and facilitate project management of all assigned projects within our project management tool according to our creative process: information gathering, brief evaluation/review, working to distill and communicate client needs and goals to the team executing the work, creating workback schedules, and ensuring that all schedules stay on track and on budget.
Lead a team to execute against a vision or concept determined by creative leadership, acting as a partner in execution to ensure the vision adheres to the brief and offering constructive input on project concepts, reflecting your knowledge of the stakeholder’s historical preferences and considerations. You use your tried and true experience to guide the team on when to exceed expectations or reduce efforts for maximum impact and efficiency.
Manage project-specific duties including, but not limited to packaging creative assets, asset management, copy supervision, etc. Collaborate with creative contributors to ensure technical specs complement creative elements.
Maintain resourcing efficiency throughout the project lifecycle within our project management tool, minimizing down-time and ensuring people are involved at the appropriate times for project success.
Actively inform and participate in team or department initiatives as requested, including day-to-day resource management, process improvement initiatives, hiring and onboarding, administrative support in our project management tool.
Proactively identify risks to deliverables, implementing solutions to mitigate those risks.
AS FOR EXPERIENCE, YOU NEED:
Minimum of 5 years experience in digital/technical production in an agency or corporate setting as a producer, account manager, or project manager with experience in email marketing and estimation.
Fluent in digital marketing and commerce best practices, trends, and terminology.
Comfortable working with enterprise level Email Service Provider (ESP) platforms, Content Management Systems (CMS), and are well versed in a variety of marketing technologies.
General understanding of the email, website, and app development processes, including discovery, project planning, requirements definition, test plan development, QA, and any associated creative considerations necessary to set your development team up for success.
Strong analytical skills, with the ability to assemble and interpret data to create summaries with business focused recommendations and insights.
Knowledge and experience with A/B & multivariate testing and measurement a plus.
Familiarity with HTML is a plus.
This position is ideal for individuals who are customer obsessed, results oriented and have a passion for digital marketing.
Understanding of creative platforms and tools such as Adobe CC or Figma.
Intermediate to advance knowledge of Airtable is a plus.
Exceptional verbal and written communication skills, including meeting facilitation, experience building and maintaining relationships, confidently interacting with all levels of leadership, and understanding and valuing cultural differences. Ability to clearly articulate goals and objectives, persuade team members, and inspire lasting change.
Experience executing independently and in a highly collaborative team environment with varying levels of ambiguity.
Outstanding prioritization skills with the ability to work on a variety of projects within various constraints. Proven ability to quickly and decisively resolve issues, shift priorities, work through demands, and pivot timelines.
Bachelor's degree preferred, ideally in Advertising/Marketing, Communications, Design or a related field. Additional 2 years experience in lieu of a degree.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the agency are available to address the following requirements.
Using standard office equipment, computers, and related technology.
Certain activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
Bending, reaching, lifting, pushing, and pulling up to 25 pounds.
No travel is anticipated for this role.
Thesis operates using a flexible hybrid model, work occurs remotely two days/week and in the office three days/week.
As a proud B-Corp, Thesis prioritizes candidates based in the Portland Metro area to allow for a hybrid working set-up in our beautiful office in NW Portland.
EEO STATEMENT
Workplace equity is not a single checkbox.
It's a vital way of thinking, working, and moving through the world. At Thesis, we prioritize diversity, equity, and inclusion. You'll see this in our hiring practices, growth projects, and workplace programs — because our agency, our work, and our society are better when diverse perspectives come together.
Thesis is committed to the full inclusion of all qualified individuals. As part of this commitment, Thesis will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Thesis Human Resources as HR@Thesis.Agency for more information.
VALUES
Be Lean, Take Action: We believe in thinking big, rolling up our sleeves, and getting the job done. And while we love a good plan, we believe in using process as an engine, not a brake.
Say What You Mean, Mean What You Say: We’re all here to learn, grow, and evolve together, which requires connecting, conflicting, and embracing. Honesty and ideas are welcome; ego is not.
Show Up Fully: We invite you to bring your whole self to work — your perspective, cultural background, lived experiences — while creating room for others’ strengths to complement your own. What makes you remarkable is welcome at Thesis.
ENCOURAGEMENT
Above all, be hungry to learn and grow beyond this job description.
Research shows that women and people of color often only apply for jobs if they meet 100% of the qualifications. We understand experience can manifest in different ways, and we want to hear about it.
We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. So, please don’t hesitate to apply. We’d love to hear from you.
