What are the responsibilities and job description for the Strategy Director position at Thesis?
Reports to: Head of Strategy and Performance
Classification: Non-exempt, Temporary
WHO WE ARE
We are Thesis. Proudly headquartered in Portland, OR, while serving clients globally for over 20 years. Thesis is a creative agency that drives business success through marketing across technology, strategy and operations.
THE JOB
As a Strategy Director with a focus on UX, you will lead the charge in creating exceptional digital experiences that resonate with users and drive engagement. This is a temporary position expected to last approximately three to five months, where you will shape and execute user experience strategies, ensuring our products meet and exceed user expectations while aligning with business goals. Your leadership will guide cross-functional teams to deliver impactful, user-centered solutions that set industry standards.
AS A PERSON, YOU ARE:
A strategic thinker. You have a deep understanding of user behaviors, digital interactions, and business objectives, using this expertise to create innovative and effective UX strategies.
Collaborative. You excel in working with cross-functional teams, aligning stakeholders, and fostering an environment of creativity and cooperation.
A user advocate. You prioritize user needs and insights, ensuring designs and strategies are informed by robust research and usability testing.
Detail-oriented. You ensure every aspect of the user experience is considered and optimized, from initial concepts to final execution.
An excellent communicator. You present complex UX strategies and solutions clearly and persuasively to clients, senior leadership, and internal teams.
A mentor. You guide and inspire your team, fostering their professional growth while setting high standards for quality and innovation.
Adaptable. You navigate complex challenges and evolving priorities with confidence and composure, delivering high-quality results under pressure.
IN THIS ROLE, YOU WILL:
Lead teams from concept to completion, delivering user-centric solutions of the highest quality.
Facilitate client-facing workshops to define and guide UX strategies, ensuring alignment with business objectives.
Direct user research and apply insights to develop user personas, journey maps, and content strategies.
Oversee the creation of wireframes, prototypes, and design systems, ensuring consistency and excellence.
Collaborate with Creative, Technology, and Data teams to deliver cohesive and impactful user experiences.
Present UX strategies and design solutions to senior leadership and stakeholders, ensuring alignment and buy-in.
Act as a hands-on leader, solving complex UX challenges, mentoring your team, and setting the industry standard for excellence.
AS FOR EXPERIENCE, YOU NEED:
10 years of experience in UX strategy or a related field, preferably within an agency environment supporting enterprise-level partners.
3 years of leadership experience with a proven track record of coaching and growing a team.
Expertise in journey mapping, content architecture, and content strategy.
Strong ability to conduct user research, usability testing, and data analysis to inform design decisions.
Experience managing complex projects across multiple accounts, ensuring alignment with client goals and high-quality execution.
A bachelor’s degree or equivalent professional experience.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the agency are available to address the following requirements.
Using standard office equipment, computers, and related technology.
Certain activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
Bending, reaching, lifting, pushing, and pulling up to 25 pounds.
Minimal travel is anticipated for this role.
Thesis operates using a flexible hybrid model, work occurs remotely two days/week and in the office three days/week.
As a proud B-Corp, Thesis prioritizes candidates based in the Portland Metro area to allow for a hybrid working set-up in our beautiful office in NW Portland.
EEO STATEMENT
Workplace equity is not a single checkbox.
It's a vital way of thinking, working, and moving through the world. At Thesis, we prioritize diversity, equity, and inclusion. You'll see this in our hiring practices, growth projects, and workplace programs — because our agency, our work, and our society are better when diverse perspectives come together.
Thesis is committed to the full inclusion of all qualified individuals. As part of this commitment, Thesis will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Thesis Human Resources as HR@Thesis.Agency for more information.
VALUES
Be Lean, Take Action: We believe in thinking big, rolling up our sleeves, and getting the job done. And while we love a good plan, we believe in using process as an engine, not a brake.
Say What You Mean, Mean What You Say: We’re all here to learn, grow, and evolve together, which requires connecting, conflicting, and embracing. Honesty and ideas are welcome; ego is not.
Show Up Fully: We invite you to bring your whole self to work — your perspective, cultural background, lived experiences — while creating room for others’ strengths to complement your own. What makes you remarkable is welcome at Thesis.
ENCOURAGEMENT
Above all, be hungry to learn and grow beyond this job description.
Research shows that women and people of color often only apply for jobs if they meet 100% of the qualifications. We understand experience can manifest in different ways, and we want to hear about it.
We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. So, please don’t hesitate to apply. We’d love to hear from you.
