What are the responsibilities and job description for the System Administrator position at Think Tank, Inc.?
Job Description
Job Description
PROJECT DESCRIPTION : Think Tank is seeking an ideal candidate to be included in a proposal effort for an upcoming opportunity with the NYC Department of Social Services (DSS). Under this initiative, the combination of technologies, applications and services continues to be refined periodically through a continuous improvement process achieved by the partnership with various DSS divisions, outside service organizations, and contractors. This partnership is intended to ensure full alignment of a state-of-the-art information technology strategy with the business goals of DSS and results in the information technology that fully supports and empowers staff, clients and partners to maximize service delivery. It also involves implementation of information technology policies and standards as well as executing all data security requirements, information technology planning and acquisition activities and technology training within the Agency. Upon award, you will receive a formal job offer.
Tasks & Duties
- Configure and Manage O365 Applications
- Set up and maintain O365 applications, including email, collaboration tools, and user accounts.
- Deploy security protocols and manage threat detection to protect O365 and Exchange environments.
- Tune configurations and manage resource allocation to ensure high availability and reliability of O365 and Exchange services.
- Develop and execute strategies to scale O365 and Exchange infrastructure to accommodate organizational growth.
- Ensure Compliance and Conduct Regular Audits. Provide Technical Support / Troubleshooting and Develop Documentation and Training Materials
- Perform periodic security and performance audits to identify and address potential issues.
- Implement and monitor compliance controls to meet industry standards and regulatory requirements.
- Address and resolve technical issues related to O365 and Exchange services.
- Create and maintain documentation and training materials for O365 and Exchange management.
