What are the responsibilities and job description for the Bilingual Customer Service Specialist position at Think Utility Services, Inc.?
$1500 sign up bonus. Hourly rate plus commissions that can add significant additional income. Think Utility Services is looking for a friendly, empathetic Customer Service Representative that is motivated to keep our utility customers happy. Think Utility Services provides meter reading and billing services to thousands of households. Our goal is to significantly reduce community water consumption, saving water for future generations. Come and be a part of our team!
Job Responsibilities
- Answer incoming Calls
- Assist with utility questions
- Notate resident accounts
- Communicate with residents and property managers via phone and e-mail
- Take payments
- Follow company directives and policy
- Uphold the highest standards of professionalism and integrity
- Engage in other duties as directed by management
Qualifications/Job Requirements
- Must be fluent in English and Spanish
- High school diploma or GED
- Basic computer skills
- Ability to work both independently and in a team environment
- Ability to write and spell correctly
- Strong organizational skills and detail-oriented
Job Type: Full-time
Pay: $16.50 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- No nights
Education:
- High school or equivalent (Preferred)
Shift availability:
- Day Shift (Required)
- Work Location: In person
Salary : $17 - $18