Commercial Lines Department Manager

Summary / Objective

The Commercial Department Manager (CDM) will lead the commercial department team members in the areas of new business, renewal management, and client servicing. The CDM will participate in strategic operational functions within the department to advance the knowledge of team members. The CDM will add value and profitability to Single Source Insurance while moving the agency forward to accomplish the strategic mission of the company.

Essential Functions

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Oversee proper input of policy information in Vertafore / AMS 360
• Tracking of new, renewed and cancelled accounts
• Successfully pull reports including renewal lists
• Track and report on monthly and overall retention
• Provide Instruction and Correction to Commercial Lines Team members in areas related to properly following company and department procedures and agency protocols.
• Track team member progress on client accounts to ensure accuracy and timely completeness.
• Keep up to date on industry changes and inform the team.
• Monitor carrier updates to ensure most profitability on lines of business.
• Present department summaries to executive team as requested to apprise of department issues and achievements and report status updates.
• Attend Continuing Education classes and Professional advancement education to maintain all industry licenses and advance individual learning and enhance management skills.
• Assisting Human Resources in periodic reviews for department staff
• Conduct disciplinary reviews and performance improvement plans when required.
• Assist HR in job descriptions, intern objectives and recruiting efforts / interviews for department team members.
• View, accept or deny time off requests from team members in a timely manner.
• Represent the company and department in a professional and positive manner in relations with other personnel, customers, vendors, and marketers.

Competencies

Supervisory Responsibility

This position has supervision responsibility over commercial marketing, servicing and certificates.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those expected by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to talk or listen. The employee is frequently required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. On occasion, the employee may be required to lift 10 lbs. or more.

Position Type / Expected Hours of Work

Travel

Required Education and Experience

Preferred Education and Experience

Benefits :

Salary : $120,000 - $150,000