Adjunctive Services Director

Primary Purpose and Function

Directs and Oversee Contracted Therapeutic Services, Learning and Development, Nutrition Services, and Patient Support Services (PSS). Provides support to the Executive Director in the implementation of strategic initiatives and serves as a member of the Senior Leadership team.

Required Qualifications:

· Master’s Degree in Counseling, Psychology, Social Work, or related therapy field

· Minimum of five (5) years experience in a healthcare management, leadership or supervisory role

· Minimum of two (2) years related experience in a PHP, IOP, IPU or Residential Treatment facility

· Demonstrated ability in the review, analysis, and interpretation of data as it relates to insurance billing and clinical documentation requirements

· Demonstrated proficiency in the use of Microsoft Office and the ability to use various software programs

· Must be able to successfully pass a comprehensive criminal background check (Federal and state)

· Ability to work evenings, nights, weekends & holidays as needed

· Perform other duties as assigned

Preferred Qualifications

· Washington State Independent License (LICSW, LMHC, LMFT, Psychologist)

· Verified/approved Washington State clinical supervision training and certification, or must meet state requirement through education and experience

· Successfully pass a comprehensive Motor Vehicle Record (MVR) check

· Valid WA state driver’s license; successfully pass THIRA’s Driver Assessment

Addendum A: Essential Job Functions and Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

· Provide support and direct supervision for all assigned staff in their role(s) including but not limited to, training, mentorship, evaluation of performance/competency, conducting disciplinary/corrective measures as needed, and regular oversight of all direct reports to address project statuses/timelines, etc.; delegate as needed

· Ensure adequate staffing and coverage for all programs and units within the Clinical Department across all service delivery units

· Manage overall productivity of Adjunctive Services operations

· Manage and optimize departmental budgets

· Provide effective performance feedback through employee recognition, rewards, formal performance appraisals and disciplinary action/paperwork

· Coach mentor and develop assigned staff; provide career development planning and opportunities to reinforce retention

· Transform Executive Director’s vision into actionable initiatives within Adjunctive Services

· Develop, implement, and enforce THIRA’s initiatives, policies, and procedures; contribute to organizational strategy and performance improvement

· Provide consistent leadership within the Adjunctive Services department

· Assist the Executive Director in the execution of various programs and services, including nutrition, patient services, contracted therapeutic services and learning and development

· Design e-learning courses, facilitate workshops. Create and execute learning programs and developmental strategies

· Assist managers with building learning plans for their team members

· Serves as the main point of contact for all inquiries regarding training and development

· Ensures security, reliability and accuracy of patient records and patient databases

· Provide input to the Executive Director and Senior Leadership Team regarding adjunctive services policies and procedures, identification of emerging issues and recommended appropriate actions/responses 

· Direct and manage all Adjunctive Services organizational change; oversee and assist with internal communications 

Addendum B: General Responsibilities & Expectations

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

· Support and maintain policies regarding professional ethics, including appropriate boundaries and client confidentiality; monitor documents according to company and HIPAA policies

· Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.

· Adhere to WA State Requirements for Mandated Reporting

· Demonstrate awareness and respect for diverse clients and staff

· Adheres to THIRA Health’s compliance standards, Ethics and Code of Conduct Policy and Conflict of Interest Policy

· Attend and actively participate in all required THIRA meetings, training, and all other coverage, duties, and special projects as assigned

· Demonstrated ability to exercise discretion and judgement with sensitive and confidential matters, including PII, PHI, and HIPAA requirements

Demonstrated ability to multi-task

· Demonstrated ability to work in a fast-paced environment with limited supervision

· Maintain focus on THIRA’s core principles, priorities, and patient-centered culture

· Effectively communicate with all levels of staff, visitors, healthcare professionals, marketers, and the public in a professional, sensitive, and interpersonal manner

Working Environment

Work is performed primarily indoors, with both artificial and natural lighting. Equipment includes standard office equipment, i.e., computer, telephone, fax machine, copier, printer, and scanner. Physical demands include sitting, walking, standing, bending over, repetitive use of hands, and lifting up to 25lbs. Position requires close contact with all THIRA Health staff and mental health patients. Hours and days can vary within a Saturday through Friday work week.

Performance Assessment Criteria

Performance is evaluated annually via a Performance Evaluation

· See Addendum A for full Performance Assessment Criteria

Competency Assessment Criteria

Competency is evaluated annually via a Competency Assessment

· See Addendum B for full Competency Assessment Criteria

Acknowledgement

I acknowledge receipt of my Job Description and understand the responsibilities, duties and requirements to perform the position. I am also aware that this position will include any and all (various) duties assigned to ensure the proper functioning of operations in the department.

Job Type: Full-time

Pay: $82,600.00 - $132,200.00 per year

Schedule:

• 12 hour shift
• 8 hour shift
• Monday to Friday

Experience:

• healthcare management, leadership or supervisory role: 5 years (Required)
• PHP, IOP, IPU or Residential Treatment facility: 2 years (Required)

Ability to Commute:

• Bellevue, WA 98004 (Required)

Ability to Relocate:

• Bellevue, WA 98004: Relocate before starting work (Required)

Work Location: In person

Salary : $82,600 - $132,200