Administrative Assistant

Primary Purpose and Function

Provides administrative support to the Clinical Director, Program Services Management team, and other assigned leadership staff at THIRA Health. Exercises independent judgement, handles sensitive issues with discretion, and utilizes critical thinking and problem-solving skills on a routine basis.

Required Qualifications:

· High School Diploma, or General Equivalency Diploma (GED)

· Minimum one (1) year experience as an Executive Assistant, Administrative Assistant or other related experience providing individual and/or team administrative support

· Demonstrated proficiency in the use of Microsoft Office and the ability to use various software programs

· Successfully complete comprehensive background check (Federal and state)

· Valid WA state driver’s license; satisfactory Motor Vehicle Report (MVR)

· Ability to work evenings, nights, weekends & holidays as needed

Preferred Qualifications

· Associate’s degree in Healthcare Administration, Psychology, Business, Public Health, or related field

· Previous healthcare experience

· Familiarity or experience with learning management systems (LMS)

Addendum A: Essential Job Functions and Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

· Manages calendars, schedules and confirms meetings, and creates agendas as required

· Creates, formats, edits, standardizes and maintains document templates; ensures consistent application across the organization

· Manages task lists and priorities; ensures timely completion of delegated assignments

· Reviews incoming communication/memos assigned to Program Services staff; summarizes and/or distributes priority, time-sensitive and confidential contents to appropriate staff

· Responds to routine requests and documents on behalf of Program Services

· Maintains OneDrive file structure, post documents to SharePoint, and manages version control

· Archives superseded documents, ensure proper disposal of proprietary or confidential documents

· Creates and distributes internal communications

· Gathers project reports; implements and maintains tracking systems, generate reports and metrics

· Manages meeting agendas; takes notes and distributes minutes

· Arranges travel and accommodations; makes and confirms reservations, reviews and approves invoices

· Enters expenses in accounting expense software

· Assist Program Services Team by executing tasks related to day-to-day clinical operations, including but not limited to supporting program and staff scheduling, tracking of clinical documentation, management of clinical outcome data, supporting with template changes and other EMR related tasks, and scheduling of onboarding for new clinical staff

· Performs other duties as assigned

Addendum B: General Responsibilities & Expectations

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

· Support and maintain policies regarding professional ethics, including appropriate boundaries and client confidentiality; monitor documents according to company and HIPAA policies

· Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel

· Adhere to WA State Requirements for Mandated Reporting

· Demonstrate awareness and respect for diverse clients and staff

· Adheres to THIRA Health’s compliance standards, Ethics and Code of Conduct Policy and Conflict of Interest Policy

· Attend and actively participate in all required THIRA meetings, training, and all other coverage, duties, and special projects as assigned

· Demonstrated ability to exercise discretion and judgement with sensitive and confidential matters, including PII, PHI, and HIPAA requirements

· strong verbal and written English communication skills

· Exceptional active listening skills and follow-through on assigned tasks

· Ability to multi-task

· Ability to work in a fast-paced environment with limited supervision

· Maintain focus on THIRA’s core principles, priorities, and patient-centered culture

· Effectively communicate with all levels of staff, visitors, healthcare professionals, marketers, and the public in a professional, sensitive, and interpersonal manner

Work Environment

Work is performed primarily indoors. Lighting is artificial with some natural. Equipment used includes standard office equipment, i.e. computer, telephone, fax machine, copier, printer, and scanner. Physical demands include sitting, walking, standing, bending over, repetitive use of hands, and lifting up to 25lbs. Position requires close contact with all THIRA Health staff and mental health patients. Hours and days can vary within a Saturday through Friday work week.

Performance Assessment Criteria

Performance is evaluated annually via a Performance Evaluation

· See Addendum A for full Performance Assessment Criteria

Competency Assessment Criteria

Competency is evaluated annually via a Competency Assessment

· See Addendum B for full Competency Assessment Criteria

Acknowledgement

I acknowledge receipt of my Job Description and understand the responsibilities, duties, and requirements to perform the position. I am also aware that this position will include any and all (various) duties assigned to ensure the proper functioning of operations in the department. The omission of statements of duties does not exclude them from the position if the work is similar, related, or is determined by the company to be a reasonable assignment to the position.

Job Type: Full-time

Pay: $19.90 - $27.88 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Monday to Friday

Experience:

• Administrative: 1 year (Preferred)

Ability to Commute:

• Bellevue, WA 98004 (Required)

Ability to Relocate:

• Bellevue, WA 98004: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $28