What are the responsibilities and job description for the Relationship Associate position at THIRD COAST BANK?
Job Description
Job Description
Position Summary :
This position is responsible for performing routine clerical duties related to consumer and business loan applications. The position will process consumer, commercial and real estate loan payments and advances on lines of credit, coordinate loan documentation with various parties including title companies, attorneys and loan operations, and assist in clearing insurance. In addition, the role will promote business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.
Essential Functions :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Operate personal computer to process account activity, determine balances, and resolve problems within given authority.
- Responsible for Loan Information Systems, including core loan system, monitoring systems, tracking and tickler systems
- Responsible for management reports related to loans, including board reports and monitoring reports
- Responsible for Loan Exceptions Management
- Responsible for Loan Imaging
- Act as primary contact with customers, Lender and Loan Administration through the loan process.
- Assist Lender and act as secondary customer contact in Lender’s absence.
- Coordinate loan documentation through Loan Operations and works directly with attorney and title company on real estate loan closings. Excellent knowledge and understanding of the documentation required to complete various types of loans. Conducts a pre-closing and a post-closing file review and forwards the Loan Operations area for booking.
- Primary liaison with the loan administration, loan operations, Treasury Management, Credit and any other department that has direct or indirect impact on the customer and maintain strong partner relationship with these departments.
- Assist in gathering financial statements in anticipation of credit renewals or reviews.
- Follow policies and procedures; complete tasks correctly and on time; support the Bank’s goals and values.
- Performs all other duties as assigned.
Supervisory Responsibility :
This position has no supervisory responsibilities.
Position Type :
This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8 : 00am to 5 : 00pm.
Travel :
No travel is expected for this position.
Work Environment :
This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers.
Physical Demands :
This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
Mental Demands :
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.
Education and Experience :
